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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.82 - $39.77
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
employee discount
Retirement Plan
Career development opportunities
Job Description
Caribou Coffee is a well-known coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with the purpose of focusing on what truly matters - team, guest, and business - Caribou Coffee fosters a welcoming environment where employees can be themselves while making a positive impact on their communities. The company is recognized for its commitment to high-quality coffee, exceptional customer service, and creating life-long relationships with guests. Caribou Coffee operates numerous stores across the United States, including the location at 8559 Edinburgh Centre Drive N, Brooklyn Park, Minnesota, and is known for its dedication... Show More
Job Requirements
- A minimum of 1-2 years of restaurant retail or guest service management experience and or combined experience and education
- must be 18 years of age or older
- have reliable transportation
- ability to work full-time 47 hours per week including early mornings evenings weekends and holidays
- willingness to learn new systems and tools
- ServSafe certification or ability to obtain within 90 days preferred
- experience with sales building profit and loss statements recruitment and training preferred
- knowledge of store systems such as Toast CrunchTime GoSpotCheck EcoSure TeamworX Medallia Workday Beekeeper preferred
- valid driver’s license preferred
- high school diploma or GED equivalent preferred
Job Qualifications
- A minimum of 1-2 years of restaurant retail or guest service management experience or combined education and experience
- must be 18 years of age or older
- reliable transportation
- ability to work full time including early mornings evenings weekends and holidays
- willingness to learn new systems and tools
- ServSafe certification or ability to obtain within 90 days preferred
- experience with sales building profit and loss statements recruitment and training preferred
- knowledge of store systems such as Toast CrunchTime GoSpotCheck EcoSure TeamworX Medallia Workday Beekeeper preferred
- valid driver’s license preferred
- high school diploma or GED preferred
Job Duties
- Ensure the store is fully staffed for upcoming shifts including schedule management and bench planning
- build and maintain a high-performing team through goal setting accountability and consistent training
- execute role-based training programs onboarding and promotional training
- provide ongoing coaching feedback and recognition to team members
- model and uphold company policies ensuring a safe environment for team and guests
- use assigned Caribou systems and tools appropriately and timely
- lead by example to inspire team members to deliver excellent guest experiences
- facilitate timely resolution of employee customer relations and supply chain issues
- drive initiatives to improve guest satisfaction speed of service and loyalty
- take ownership and lead store performance to drive sales profitability and operational excellence
- manage supply chain processes inventory and asset allocation
- utilize financial planning to manage budgets and analyze financial statements
- manage operating statement adjusting strategies for sales growth and expense management
- create enthusiasm and focus on achieving sales goals
- support operational excellence through sales initiatives
- maintain rigorous food safety sanitation and health protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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