General Manager

The Trumbull Marriott Shelton, located at 180 Hawley Lane in Trumbull, Connecticut, is a prestigious hotel operated by Infinity Hotels, an independent franchisee separate from Marriott International, Inc. This distinction means that the franchisee independently manages employment policies, staffing, compensation, benefits, and other terms of employment, ensuring the hotel's operations align closely with local standards and practices. As a prominent establishment in the hospitality industry, the Trumbull Marriott Shelton offers exceptional lodging and event services, catering to business travelers, tourists, and community events. The hotel's commitment to quality service and excellence has made it a preferred destination in the region, reflecting the Marriott brand's reputation for hospitality and guest satisfaction.

The General Manager position at Trumbull Marriott Shelton is a full-time management role that plays a pivotal part in driving the hotel's success and growth. This leadership role demands a strategic and operational expert who will lead all facets of the business, from daily operations and financial oversight to team leadership and business development. The General Manager is responsible for managing the profit and loss (P&L) statements, analyzing financial performance to implement strategies that enhance profitability. Strategic planning is also a key component, involving the development and management of annual budgets and financial forecasts to align with the hotel's short-term and long-term objectives. By setting and monitoring performance goals, this role ensures the hotel's operational excellence and guest satisfaction remain at the highest level.

The role requires building and nurturing a high-performing team through mentorship, effective performance management, and professional development. The General Manager maintains a collaborative and positive work environment, ensuring compliance with company policies and operational standards. Customer service excellence is a top priority, with responsibilities encompassing the resolution of guest concerns and fostering strong customer relationships to strengthen the hotel's market position. The sales aspect involves managing the sales team, setting ambitious sales targets, tracking achievement, and applying strategies to expand revenue streams. Additionally, this role spearheads business development initiatives to broaden the hotel's market presence and attract new clientele.

Successful candidates will have at least five years of managerial experience with P&L responsibility, demonstrating a proven ability in strategic planning, operations management, and business development. Experience with sales management and familiarity with Marriott's software systems are essential. Academic qualifications typically include a bachelor’s degree in Business Administration, Management, or related fields, with an MBA or other advanced degrees preferred. The role offers a competitive salary range of $150,000-$170,000 along with comprehensive benefits such as medical, dental, vision, short-term and long-term disability insurance, 401(k) retirement plans, and bonuses. This position is ideal for leaders who possess outstanding communication, interpersonal, and problem-solving skills and are eager to lead a flagship property towards sustained profitability and growth.