Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Vacation Time
Free Meals
bonus opportunity
Health Insurance
Necessary time off

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its quality and commitment to customer satisfaction. Established with a focus on delivering fresh and delicious food, Wendy's has become a leading brand in the quick-service restaurant industry with numerous franchise locations across the United States and worldwide. The company prides itself on maintaining high standards, values, and procedures to ensure an exceptional dining experience for its customers. Each restaurant operates independently through franchisees who embody Wendy's dedication to quality, service, and excellence.

This job opportunity is offered by one of Wendy's many franchisees, located at 1105 Main Street, Stratford, CT 06615. As an independently owned and operated franchise, this location determines its own compensation, benefits, and career development programs. The position available is for a General Manager role, a crucial leadership position responsible for overseeing all daily operations of the restaurant. The General Manager will be instrumental in providing skillful leadership, training, and motivation to the restaurant team, ensuring that both customer satisfaction and profitability goals are met in alignment with Wendy's established standards and procedures.

The General Manager will undergo thorough training in Wendy's standardized procedures, values, and operational practices, enabling them to lead effectively and maintain consistent quality throughout the restaurant. The role is salaried and offers a competitive salary that aligns with market rates, along with additional benefits such as vacation time, free meals, necessary time off, bonus opportunities, and health insurance, which contribute to a rewarding work environment.

This demanding position requires availability around the clock to operate the restaurant successfully. The General Manager will be responsible for recruiting, training, and developing staff members to work efficiently and deliver outstanding service to customers. The position demands a structured weekly schedule, typically consisting of five days with ten-hour shifts, with potential for extended hours as business needs arise. This role involves multi-tasking and managing various operational aspects, from staffing and customer service to financial management and compliance with company policies.

The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record in restaurant management or a similar field. The General Manager must demonstrate a proactive approach to problem-solving, team development, and customer satisfaction. They must lead by example, fostering a positive workplace culture that encourages collaboration and high performance.

Overall, this role presents a valuable opportunity for individuals looking to advance their career in the restaurant industry with a reputable brand. Wendy’s commitment to employee development and customer excellence makes this a desirable position for those aiming to build long-term success in fast-food management while benefiting from competitive compensation and comprehensive benefits.

Job Requirements

  • high school diploma or equivalent
  • prior management experience in the restaurant or food service industry
  • availability to work long and flexible hours
  • strong organizational and multitasking abilities
  • excellent interpersonal and customer service skills
  • ability to lead and develop a team effectively

Job Qualifications

  • experience in restaurant management or similar leadership role
  • ability to train and motivate a team
  • knowledge of restaurant operations and customer service
  • strong leadership and communication skills
  • ability to work flexible hours including nights, weekends and holidays
  • proficiency in managing budgets and financial reports

Job Duties

  • provide the team with skill, leadership, training and motivation to run a great restaurant
  • ensure customer satisfaction using Wendy's standards and procedures
  • manage restaurant profitability
  • hire staff members
  • train and develop staff members
  • operate the restaurant 24/7
  • work a scheduled work week of 5 days, 10 hour shifts or more as needed

Job Criteria

Experience

Mid Level (3-7 years)


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