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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $77,500.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned leader in the fast-casual dining industry, celebrated for its commitment to cultivating a better world by serving responsibly sourced, classically cooked, real food made with wholesome ingredients and free from artificial colors, flavors, or preservatives. Founded with the vision to change the fast-food experience, Chipotle operates restaurants across the United States, Canada, the United Kingdom, France, and Germany. It stands out as the only restaurant company of its size to own and operate all its restaurants in North America and Europe, emphasizing a people-first culture, guest satisfaction, sustainability, and innovation in digital technology and business practices.

Chipotle is rapidly expanding, opening nearly a new restaurant every day to meet growing demand. This growth presents exciting career opportunities, particularly in leadership roles. As a General Manager at Chipotle, you will be at the forefront of this evolution, tasked with leading teams, managing operations, and driving business success in a fast-paced, dynamic environment. This role offers not just a job but a chance to join a community that values learning, development, and fostering better food accessibility for all.

In this leadership role, General Managers are entrusted with comprehensive responsibilities. They serve as the operational backbone of their restaurant, ensuring top-notch hospitality and guest experiences. This includes hiring and developing exceptional team members, cultivating a winning culture, overseeing the full employee lifecycle, and guaranteeing that operational standards such as speed of service, food safety, and cleanliness are always met to Chipotle’s high standards. The role demands a blend of people leadership and business acumen, including managing schedules, financial controls like P&L management, sales forecasting, and executing marketing initiatives tailored to local communities.

You will also be instrumental in training and mentoring crew members, shift leaders, and apprentices, utilizing Chipotle’s extensive training resources. General Managers ensure the success of digital order fulfillment while maintaining an inviting restaurant environment. They are accountable for the restaurant’s overall financial performance, working diligently to meet annual sales and cash flow goals. This includes working across a varied schedule that spans lunch, dinner, and weekends to provide leadership coverage during all hours of operation.

This role offers a competitive salary range between $55,000 and $77,500 annually, supplemented with quarterly performance-based bonuses and a comprehensive benefits package. Benefits include medical, dental, and vision insurance, retirement plans, tuition assistance, paid time off, and holiday closures. Chipotle is committed to employee growth, offering career advancement opportunities and support for ongoing development. The physical demands include standing and walking for extended periods, lifting up to 50 pounds, and working in a fast-paced kitchen environment, interacting with guests and team members alike.

Chipotle Mexican Grill prides itself on being an equal opportunity employer that embraces diversity, equity, and inclusion deeply embedded in its culture. The company encourages applicants from all backgrounds and is committed to providing reasonable accommodations for individuals with disabilities during the hiring process. Join Chipotle and contribute to a brand that not only serves delicious food but also makes a positive impact on the communities it serves and the planet.

Job Requirements

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • a guest obsessed passion for hospitality
  • friendly and enthusiastic attitude
  • genuine enthusiasm for people development and leading others
  • ability to work a schedule including lunch, dinner, and weekend shifts
  • physical ability to stand and walk for 10 hours a day and lift 50lbs/25kgs
  • capability to work in fast-paced kitchen and interact with customers
  • willingness to uphold food safety and operational standards

Job Qualifications

  • Previous restaurant management experience
  • knowledge of scheduling, P&L management, food safety, sales forecasting, and recruiting
  • strong leadership and communication skills
  • passion for hospitality and guest service
  • enthusiasm for people development and team building
  • creative approach to marketing and driving sales
  • ability to work effectively in fast-paced environments

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • ensure speed of service, accuracy, and positive guest obsessed experience
  • be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • direct our team members to deliver accurate and on-time digital orders
  • be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
  • ensure the dining room remains clean and the restaurant is always guest-ready
  • uphold food safety, operational, and compliance standards
  • be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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