Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Paid training
Employee Discount Program
competitive pay
Job Description
Wendy's is a renowned fast-food restaurant chain recognized for its commitment to quality food and exceptional customer service. With a strong presence across the United States and beyond, Wendy's prides itself on delivering fresh, made-to-order meals in a welcoming environment. The company's culture revolves around teamwork, innovation, and continuous improvement, making it a popular choice for both customers and employees alike. Wendy's franchise system includes independently owned and operated locations that abide by company standards while allowing for localized management practices. This flexibility offers a unique experience for franchisees and team members, fostering a dynamic work environment. The specific location hiring is situated at 715 W 28th St, Houston, TX 77008, catering to a diverse local community with the hallmark Wendy's quality and service standards.
The role of the General Manager at Wendy's serves as the cornerstone of restaurant leadership, acting as the primary driver of the restaurant's success on a daily basis. Reporting directly to a District Manager, the General Manager is responsible for overseeing all operational facets of the restaurant. These responsibilities include financial management like maintaining daily financial controls, orchestrating staff schedules, and leading the recruitment, hiring, training, and orientation of team members. Beyond operations, the General Manager is tasked with coaching, counseling, and developing personnel to foster strong team relations and enhance workforce productivity.
In addition, the General Manager ensures strict adherence to food safety regulations and proper food handling procedures, maintaining equipment and facility standards to guarantee a clean, safe, and efficient restaurant environment. Health and safety inspections and standards must be met consistently under their guidance. The role requires a balanced focus on providing superior customer service while achieving operational metrics and financial objectives. General Managers at Wendy's are expected to cultivate a "Customer First" attitude within their team, leading by example and driving a culture centered on excellent service.
Wendy's highly values career growth and professional development, offering clear pathways for advancement within the restaurant and corporate structures. New hires receive paid training focused on the unique "Wendy's Way," which equips them with the knowledge and skills to lead effectively. Benefits at Wendy's include competitive pay with monthly bonuses, comprehensive medical, dental, and vision insurance options, short-term and long-term disability, life insurance, and a 401(k) retirement plan with employer matching. Employees also enjoy perks like participating in the Employee Discount Program and receiving discounts on meals during shifts.
The position requires candidates who are enthusiastic problem solvers and decision-makers, with a passion for leadership and a dedication to fostering team growth. Candidates must be committed to promoting a culture of food safety and proper procedures, balancing high employee and guest experience standards with operational and financial goals. Physical requirements include the ability to stand and move for most, if not all, of a shift, and to use restaurant equipment such as headsets, registers, and grills. Additionally, candidates must have or be willing to obtain ServSafe certification by the end of training and secure reliable transportation for occasional travel to multiple sites including the area office.
Age requirements stipulate that candidates must be 21 years or older. Wendy's franchisees prioritize equal employment opportunities and reasonable accommodations for individuals with disabilities, ensuring fair consideration regardless of age, race, color, religion, sex, sexual orientation, disability, or national origin. Employment eligibility and passing a background check are mandatory. This role, offered through a franchisee, follows compensation and benefits packages that may differ from company-owned locations but uphold high standards of employee support and development.
The role of the General Manager at Wendy's serves as the cornerstone of restaurant leadership, acting as the primary driver of the restaurant's success on a daily basis. Reporting directly to a District Manager, the General Manager is responsible for overseeing all operational facets of the restaurant. These responsibilities include financial management like maintaining daily financial controls, orchestrating staff schedules, and leading the recruitment, hiring, training, and orientation of team members. Beyond operations, the General Manager is tasked with coaching, counseling, and developing personnel to foster strong team relations and enhance workforce productivity.
In addition, the General Manager ensures strict adherence to food safety regulations and proper food handling procedures, maintaining equipment and facility standards to guarantee a clean, safe, and efficient restaurant environment. Health and safety inspections and standards must be met consistently under their guidance. The role requires a balanced focus on providing superior customer service while achieving operational metrics and financial objectives. General Managers at Wendy's are expected to cultivate a "Customer First" attitude within their team, leading by example and driving a culture centered on excellent service.
Wendy's highly values career growth and professional development, offering clear pathways for advancement within the restaurant and corporate structures. New hires receive paid training focused on the unique "Wendy's Way," which equips them with the knowledge and skills to lead effectively. Benefits at Wendy's include competitive pay with monthly bonuses, comprehensive medical, dental, and vision insurance options, short-term and long-term disability, life insurance, and a 401(k) retirement plan with employer matching. Employees also enjoy perks like participating in the Employee Discount Program and receiving discounts on meals during shifts.
The position requires candidates who are enthusiastic problem solvers and decision-makers, with a passion for leadership and a dedication to fostering team growth. Candidates must be committed to promoting a culture of food safety and proper procedures, balancing high employee and guest experience standards with operational and financial goals. Physical requirements include the ability to stand and move for most, if not all, of a shift, and to use restaurant equipment such as headsets, registers, and grills. Additionally, candidates must have or be willing to obtain ServSafe certification by the end of training and secure reliable transportation for occasional travel to multiple sites including the area office.
Age requirements stipulate that candidates must be 21 years or older. Wendy's franchisees prioritize equal employment opportunities and reasonable accommodations for individuals with disabilities, ensuring fair consideration regardless of age, race, color, religion, sex, sexual orientation, disability, or national origin. Employment eligibility and passing a background check are mandatory. This role, offered through a franchisee, follows compensation and benefits packages that may differ from company-owned locations but uphold high standards of employee support and development.
Job Requirements
- Must be 21 years of age or older
- reliable transportation to travel to assigned locations
- willingness and ability to stand and move for most of the shift
- ability to use restaurant equipment such as headset, register or grill
- must have or be willing to obtain ServSafe certification by the end of training
- eligible to work in the country
- pass a background check
Job Qualifications
- High school diploma or equivalent
- experience in restaurant management or supervisory role preferred
- strong leadership and communication skills
- ability to coach and develop a team
- knowledge of food safety and health regulations
- problem-solving and decision-making abilities
- ability to manage financial operations
Job Duties
- Maintain day-to-day financial controls
- create and manage staff schedules
- interview, hire, train and orientate team
- oversee coaching, counseling and developing staff and managing team relations
- exercise proper food handling, equipment maintenance and facility management
- ensure health and safety inspections and standards are met
- lead the management team to achieve employee, customer, sales and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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