Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
bonus potential
free meals while working
College Assistance
Education Rewards
Life insurance
short-term disability
long-term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K

Job Description

Wendy's, a globally recognized quick-service restaurant chain, is known for its commitment to serving fresh, high-quality food combined with exceptional customer service. Established as the world's third-largest quick-service hamburger company, Wendy's prides itself on its core values of honesty, quality, and a respectful work environment. The WMilCo group operates multiple Wendy's franchises in the Virginia and DC areas and embodies these principles by emphasizing a family-friendly atmosphere and a strong focus on employee growth and development.

Wendy's believes that its people are its greatest asset, which is why the company fosters a respectful and supportive workplace culture aiming to provide challenging and rewarding experiences to its team members. Candidates considering employment with Wendy's will find opportunities not just for immediate work but for a career path that starts from hourly crew member roles and leads to advanced leadership positions such as General Manager and beyond. The company supports its employees with resources and programs including education rewards, college assistance, and career advancement opportunities, helping to cultivate leaders from within.

The General Manager role is a pivotal leadership position responsible for the overall success and operational performance of a Wendy's restaurant franchise. This includes managing day-to-day operations, staff leadership, guest service excellence, food quality control, budget management, and sales performance. The General Manager is accountable for driving growth through effective team building and operational strategies while maintaining compliance with company policies and health and safety regulations. This role requires a motivated individual with strong interpersonal skills who can foster a positive, high-performing work environment that aligns with Wendy's standard of delivering fresh quality food and fast, friendly service.

Managers at Wendy's benefit from a stable work environment and flexible scheduling that supports work-life balance. The organization offers competitive wages and a comprehensive benefits package that includes medical, dental and vision coverage, bonus potential, life insurance, disability benefits, paid time off, and a company-matched 401k plan. Additional perks such as free meals while working, college tuition assistance, holiday pay, and uniform provisions make the General Manager role both attractive and supportive.

This role also involves hands-on involvement in operational details like staffing, budgeting, food safety, sanitation, and maintaining a welcoming atmosphere for guests. Effective communication, leadership, financial acumen, problem-solving, and the ability to manage multiple priorities in a fast-paced environment are essential skills for success. The General Manager must ensure compliance with health and safety standards and food quality, manage physical demands typical of restaurant environments, and adapt to varying work conditions, including exposure to different temperature zones and fast-paced settings.

Joining Wendy's as a General Manager not only means leading a multi-million dollar business but also being part of a company that champions growth, respect, and quality in the quick-service restaurant industry. This role offers a unique blend of operational responsibility, people management, and strategic leadership, making it an excellent opportunity for those passionate about excellence in service and food quality, keen to work with a supportive team, and interested in long-term career development within a respected industry leader.

Job Requirements

  • Ability to stand for extended periods
  • Perform repetitive motions including chopping, stirring, and operating equipment
  • Frequent bending, stooping, squatting, and reaching
  • Capability to walk stairs and use step ladders
  • Occasional sitting, talking, and listening
  • Ability to lift and carry up to 50 pounds with assistance as needed
  • Ability to move quickly and efficiently in a kitchen environment
  • Compliance with food safety and sanitation regulations

Job Qualifications

  • At least two years of management experience in the restaurant or hospitality industry
  • Proven leadership and team development skills
  • Strong customer service and complaint resolution abilities
  • Financial management experience including budgeting and cost control
  • Excellent problem-solving and communication skills
  • Ability to manage multiple priorities and maintain attention to detail
  • Knowledge of food safety and sanitation standards

Job Duties

  • Manage day-to-day restaurant operations
  • Deliver exceptional guest service and ensure high food quality standards
  • Lead and develop team members and manage staffing
  • Drive sales growth and control operational costs
  • Ensure compliance with company policies and health and safety regulations
  • Maintain budgeting and achieve financial goals
  • Foster a positive and high-performing work environment

Job Criteria

Experience

Mid Level (3-7 years)


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