Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
meal discounts
Uniforms Provided
Career advancement opportunities
Company paid training
employee recognition programs
Positive work environment

Job Description

Wendy's is a globally recognized leader in the fast-food restaurant industry, known for its commitment to high-quality food and exceptional customer service. Founded in 1969, Wendy's has grown to become one of the most iconic fast-food chains in the world, serving a wide range of delicious menu items including fresh beef burgers, crispy chicken sandwiches, salads, and mouth-watering sides. The company prides itself on its dedication to fresh ingredients, excellent taste, and family-friendly dining experiences.

At Wendy's, the corporate culture emphasizes respect, fun, and putting people first—whether customers, franchisees, or employees. Each location strives to maintain a welcoming environment where team members feel valued, supported, and motivated to excel. Wendy's supports diversity and inclusion, recognizing the strength it brings to the workplace. This particular opportunity is offered through a franchise, which means the independent franchisee manages compensation, benefits, and career growth programs. Those interested in joining Wendy's can expect a dynamic, rewarding work atmosphere that fosters personal and professional development.

The General Manager role at Wendy's is a pivotal leadership position designed for a confident, motivated individual who is passionate about people management, operational excellence, and customer satisfaction. This full-time role requires a dedicated leader who will provide guidance, training, and development opportunities to Assistant Managers, Shift Members, and other team personnel to ensure the store runs smoothly and efficiently.

This leadership position involves overseeing the daily operations of the restaurant, maintaining a safe and high-quality environment, and ensuring the store meets or exceeds sales and customer satisfaction goals. The General Manager at Wendy's is expected to be a strategic thinker with exceptional problem-solving skills and the ability to inspire and motivate a diverse team. Effective communication, both written and verbal, is essential as the General Manager will serve as the primary point of contact between staff, customers, and the franchise leadership team.

The role entails a broad range of responsibilities, from managing business and financial operations such as food and labor cost control to talent management, including interviewing, hiring, and training employees. A key aspect of this role is fostering a positive work environment which promotes crew retention, safety, and high standards of cleanliness. The General Manager will also collaborate with the leadership team to achieve sales targets and participate in marketing efforts to drive business growth.

In addition to competitive compensation, employees at Wendy's enjoy a variety of benefits, including medical coverage, uniforms provided by the company, meal discounts, and opportunities for career advancement. Those who thrive in fast-paced environments and possess a natural leadership ability will find this position both challenging and rewarding, with numerous perks that enhance the work experience.

Located at 2221 Martin Luther King Jr Drive, Greensboro, NC, this Wendy's franchise offers a unique opportunity to join a well-established local business with the support of a global brand. Candidates who are enthusiastic about restaurant management and ready to take their leadership skills to the next level are encouraged to apply and become part of a team that makes every dining experience memorable for customers and employees alike.

Job Requirements

  • High school diploma or equivalent
  • Previous management experience in the restaurant or hospitality industry preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong organizational and multitasking abilities
  • Basic computer skills for inventory and scheduling
  • Commitment to maintaining food safety and workplace safety standards
  • Ability to lead and motivate a diverse team

Job Qualifications

  • Experience in guest and customer service
  • Experience in employee management
  • Experience in business and financial management
  • Strong leadership and people motivation skills
  • Excellent verbal and written communication skills
  • Ability to make confident decisions
  • Previous experience in a restaurant management role preferred

Job Duties

  • Train, monitor, and reinforce food safety procedures
  • Work with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage crew member employees in a manner that maximizes crew retention
  • Interview and hire team members
  • Provide proper training for team members
  • Anticipate and identify problems and initiate appropriate corrective action
  • Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
  • Ensure continual improvement of quality, service, and cleanliness
  • Maximize store sales goals versus budget, including participation in marketing programs

Job Criteria

Experience

Expert Level (7+ years)


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