General Manager

Temecula, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,100.00 - $82,400.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

The Oceanside Residence Inn is a distinguished property under the Huntington Hotel Group, aligning with Marriott brand standards to provide top-tier accommodations and guest services. Located in the scenic and vibrant coastal city of Oceanside, this Residence Inn offers a blend of comfort, convenience, and exceptional hospitality. As part of the Marriott portfolio, it combines the trusted reputation of a global brand with the personalized attention and charm of a locally integrated hotel. The hotel caters to a diverse clientele, ranging from business travelers to families and vacationers seeking a relaxing and memorable stay. It features spacious suites, modern amenities, and a welcoming atmosphere designed to enhance guest satisfaction at every level.

We are seeking a dedicated General Manager to lead the Oceanside Residence Inn to new heights of excellence. The General Manager role is pivotal, encompassing the overall hotel performance by ensuring guest satisfaction, managing operational efficiency, meeting financial goals, and upholding Marriott's brand standards. This role requires a hands-on leader with a strong operational discipline and a passion for extraordinary service. The ideal candidate will demonstrate the ability to inspire and lead a diverse team, fostering a positive workplace culture that drives engagement and loyalty, both among associates and guests. The General Manager will be responsible for generating profit, meeting or exceeding budget expectations, and controlling expenses while managing revenue streams effectively.

The role involves comprehensive oversight of hotel operations, including revenue administration, expense control, marketing initiatives, personnel management, guest service quality, accounting accuracy, and property upkeep. Leadership extends to recruiting, training, and motivating employees at all levels, ensuring adherence to performance standards, and implementing positive discipline when necessary. The General Manager will actively engage with guests to solicit feedback, promptly resolving complaints and maintaining a high level of guest satisfaction. Regular communication with regional management and participation in community activities, local industry events, and partnerships with business networks will be essential to sustain and grow the hotel’s market presence.

In addition to operational and financial responsibilities, the General Manager will ensure compliance with all company standard operating procedures, safety regulations, and quality assurance standards. This includes managing capital improvements and outside contractors, maintaining security, administering benefits programs, and ensuring a professional and safe workplace. Flexibility in work hours, including evenings, weekends, and holidays, is required to meet the dynamic demands of the hospitality industry. This role is perfect for a seasoned hospitality professional looking to lead a prestigious hotel property with proven strategies for success and a commitment to exceptional guest experiences.

Job Requirements

Education at four-year college degree level or equivalent
Proven management experience in hotel operations
Ability to communicate effectively in English
Knowledge of hotel property management systems and computer skills
Valid driver's license and vehicle insurance
Ability to work flexible hours including evenings, weekends, and holidays
Physical capability to perform standing, walking, climbing, lifting, and other mobility tasks as required
Ability to maintain professionalism and positive work relationships
Ability to handle emergency procedures and safety compliance
Willingness to engage in occasional overnight business travel

Job Qualifications

A four-year college degree or equivalent training in hotel department head positions
Proven management experience in the hospitality industry
Ability to read, write, and verbally communicate in English
Strong interpersonal and professional communication skills
Knowledge of hotel property management systems
Basic computer skills including word processing, spreadsheets, and email
Ability to calculate figures such as discounts, interest, commissions, and percentages
Problem-solving skills with the ability to interpret written and oral instructions
Valid driver's license and vehicle insurance
Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

Develop, administer, and control hotel revenue and expense budgets
Analyze profit and loss and general ledger statements
Handle top and target accounts and participate in joint sales calls
Provide input and approve the hotel marketing plan and review weekly
Hire, train, counsel, and motivate management and hourly employees
Conduct performance appraisals and manage employee disciplinary procedures
Meet with guests to solicit feedback and monitor guest satisfaction
Review and approve hotel payroll and manage accounts receivable
Inspect rooms, property grounds, and exterior buildings for cleanliness and maintenance
Manage capital improvement projects and outside contractors
Maintain compliance with safety and company procedures and participate in community relations
Respond to regional manager requests and perform other duties as assigned