Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Performance based bonus
Paid training
Coaching and mentoring

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its quality food, commitment to customer satisfaction, and dynamic work environment. Established as a prominent player in the quick-service restaurant industry, Wendy's combines classic American dining with innovative service strategies to meet the needs of its diverse clientele. The brand operates through a network of franchise locations, including independently owned and operated restaurants that maintain the highest standards of quality and service unique to each community they serve. One such location, situated at 111 NW West White Rd, San Antonio, TX, continues the tradition of excellence that Wendy's is known for by delivering exceptional dining experiences through dedicated teams focused on customer service and operational efficiency.

The General Manager role at Wendy's is a critical leadership position responsible for overseeing all facets of daily restaurant operations under the guidance of a District Manager. This position demands a proactive, results-oriented individual who can maintain effective financial controls while managing a high-performing team. The General Manager will play an essential part in driving sales, managing expenses, and ensuring each shift operates smoothly while upholding Wendy's brand standards for food quality, safety, and customer experience. Key responsibilities include staffing and training, fostering a positive and productive work environment, overseeing compliance with health and safety regulations, and maintaining the physical condition of the establishment. This role requires exceptional leadership capabilities, excellent problem-solving skills, and a keen customer service focus to succeed in a fast-paced, high-volume restaurant setting.

With competitive salary packages based on experience, this opportunity also offers extensive benefits that support both personal and professional development. Health, dental, vision, and prescription coverage for employees and their families, paid time off, performance-based bonuses, paid training, and opportunities for coaching and career advancement stand out as some of the compelling incentives. The employment type typically involves flexible working hours, though candidates must be prepared for 50 to 55 hours per week, including weekends and holidays to meet shifting business demands. This role is best suited for experienced Restaurant General Managers in the fast-food sector who possess strong leadership qualities and a passion for driving team success while maintaining outstanding customer service. If you are looking to thrive in a vibrant environment with Wendy's, this position offers a pathway to develop and grow alongside one of the most iconic brands in the foodservice industry.

Job Requirements

  • 2 years+ RGM experience
  • Flexibility to work 50-55 hours per week, rotating shifts, include weekends and holidays
  • Valid DL in good standing and access to private transportation
  • Consent to background screening, include criminal and driving record
  • HS diploma or equivalent and possess all documents required by state and federal law
  • Able to walk and stand for long periods
  • Able to lift to 50 pounds

Job Qualifications

  • High school diploma or equivalent
  • Demonstrated ability to effectively lead and manage your own team in a fast-paced, dynamic environment
  • Excellent problem solving and decision-making skills, results oriented and customer service focused
  • 2 years+ RGM experience
  • Experience in high volume food service concepts preferred

Job Duties

  • Maintain day-to-day financial controls
  • Create and manage staff schedules
  • Interview, hire, train and orientate team
  • Oversee coaching, counseling, and developing staff and managing team relations
  • Exercise proper food handling, equipment maintenance and facility management
  • Ensure health and safety inspections and standards are met

Job Criteria

Experience

Mid Level (3-7 years)


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