Chipotle logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $70,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Career growth opportunities
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a pioneering fast-casual restaurant company dedicated to cultivating a better world by serving responsibly sourced, classically cooked, and real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Founded on the principle that food served fast does not have to be a typical fast-food experience, Chipotle has revolutionized the industry by delivering high-quality ingredients and an outstanding guest experience. The company operates in the United States, Canada, the United Kingdom, France, and Germany, uniquely owning and operating all its restaurants in North America and Europe. This hands-on approach allows Chipotle to maintain consistent quality and a strong commitment to sustainable and ethical business practices. Employees at Chipotle are passionate about creating a positive impact on the food industry by supporting efforts aimed at shifting the future of farming and food systems. As a brand, Chipotle continues to innovate, especially in digital technology and customer engagement, making great food accessible to everyone while fostering a diverse and inclusive culture.

The General Manager role at Chipotle presents an exciting opportunity to be at the forefront of the company's rapid expansion, as the business opens almost a restaurant every day. This leadership position is integral to cultivating a winning culture and driving operational excellence across all facets of the restaurant's business. As a General Manager, you will hire, develop, and inspire a team committed to delivering top-notch hospitality and guest experiences. You will also oversee the entire employee lifecycle from recruitment and hiring to people management and training using the company’s robust resources. Your responsibilities will extend to managing daily restaurant operations, including scheduling, financial management such as P&L control and sales forecasting, and ensuring compliance with food safety and operational standards. This role demands a passion for people development alongside strong business acumen to achieve sales goals and financial success. Whether it's through creative marketing initiatives or community engagement activities, you will play a critical role in driving sales and promoting the Chipotle brand locally. This role requires excellent communication and leadership skills, a friendly and enthusiastic attitude, and a genuine passion for hospitality. General Managers are expected to work across various shifts, including lunch, dinner, and weekends, to ensure seamless leadership across all operational hours. The position also includes physical demands like standing and walking up to 10 hours daily and lifting weights up to 50 lbs to ensure the restaurant operates efficiently. Chipotle invites individuals who are excited about growing a business, leading a dynamic team, and supporting the brand’s mission to join the team as General Manager. Employment benefits include medical, dental, and vision insurance; retirement savings plans; quarterly bonuses; tuition assistance; career growth opportunities; paid time off; and holiday closures, reflecting Chipotle’s commitment to employee well-being and professional development.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience
  • Ability to work lunch, dinner and weekend shifts
  • Ability to stand and walk for up to 10 hours a day
  • Ability to lift 50lbs (25 kgs)
  • Strong communication and leadership skills
  • Genuine enthusiasm for people development and leading others
  • Ability to maintain high standards of food safety and operational compliance

Job Qualifications

  • Previous restaurant management experience
  • Experience in scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong leadership and people development skills
  • Friendly and enthusiastic attitude
  • Creative approach to marketing and driving sales
  • Passion for hospitality
  • Effective communication skills

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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