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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $70,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Tuition Assistance
Paid Time Off
holiday closures
Quarterly bonus program
People development bonuses

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual dining restaurant chain that has transformed the typical fast-food experience into something much more meaningful and conscientious. Unlike conventional fast-food establishments, Chipotle is committed to serving responsibly sourced, classically cooked, real food made with wholesome ingredients that do not contain artificial colors, flavors, or preservatives. Founded on principles of sustainability and quality, Chipotle has expanded its presence beyond the United States to countries including Canada, the United Kingdom, France, and Germany. Notably, Chipotle is the only restaurant company of its size that owns and operates all its locations in North America and Europe, ensuring strict adherence to its high standards of quality and service.

Chipotle is more than just a restaurant; it is a movement toward cultivating a better world by leading industry change in digital innovation, technology, and sustainable business practices. With a rich culture rooted in diversity, equity, and inclusion, Chipotle prides itself on being a people-first company that values world-class talent and fosters a supportive and welcoming workplace. This culture supports the company’s mission to make better food accessible to everyone while creating a positive impact on its communities and the environment.

The General Manager role at Chipotle is an exciting leadership opportunity designed for individuals passionate about hospitality and growth. As a General Manager, you will be at the forefront of delivering superior guest experiences, upholding top-notch standards of excellence and hospitality. This role involves managing the full employee lifecycle, including recruitment, hiring, training, and development of crew members, shift leaders, and apprentices. You will be responsible for driving operational success within your restaurant, focusing on speed, accuracy, food safety, compliance, and outstanding customer service.

Leading a team in a fast-paced environment, you will oversee various critical aspects of restaurant management such as scheduling, profit and loss control, sales forecasting, and staff development. You will also play an essential role in digital order management and marketing initiatives, engaging with the local community to promote sales and brand loyalty. This position requires a hands-on approach for ensuring the restaurant remains clean, welcoming, and guest-ready while maintaining financial success and meeting sales and cash flow goals.

This full-time position entails working lunch, dinner, and weekend shifts to provide consistent leadership across all operating hours. Physical demands include standing and walking for up to 10 hours per day, lifting up to 50 pounds, and working in varying temperatures typical of a kitchen environment. Strong communication skills and the ability to inspire and lead a diverse team are paramount to success in this role.

Chipotle offers a competitive benefits package including medical, dental, and vision insurance, a retirement savings plan, tuition assistance, paid time off, holiday closures, quarterly bonus programs, and opportunities for people development bonuses. The company places significant emphasis on career growth and personal development, encouraging employees to advance their careers within the organization.

If you are passionate about hospitality, leadership, and cultivating a team-driven culture while driving the business forward, Chipotle invites you to apply and join a growing, dynamic company that is committed to changing the future of fast food and farming.

Job Requirements

  • Previous restaurant management experience required including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • ability to stand and walk for 10 hours a day
  • ability to lift 50lbs/25kgs
  • capacity to work lunch, dinner, and weekend shifts
  • strong communication skills
  • ability to work in a fast-paced kitchen environment
  • willingness to engage and lead a diverse team

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • friendly and enthusiastic attitude
  • genuine enthusiasm for people development and leading others
  • a creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
  • a guest obsessed passion for hospitality

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • ensure speed of service, accuracy, and positive guest obsessed experience
  • be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • train and develop crew members, shift leaders, and apprentices, utilizing Chipotle's training tools and resources
  • direct our team members to deliver accurate and on-time digital orders
  • be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales forecasting, recruiting and interviewing)
  • ensure the dining room remains clean and the restaurant is always guest-ready
  • uphold food safety, operational, and compliance standards
  • be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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