Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Vacation Time
Free Meals
Paid Time Off
bonus opportunity
Health Insurance

Job Description

Wendy's is a renowned fast-food restaurant brand known for its fresh ingredients, quality menu offerings, and exceptional customer service. Established as a leader in the quick-service restaurant industry, Wendy's has built a reputation for innovation and commitment to its core values. The company operates through a mix of corporate and franchise locations, with franchise owners managing their operations independently while adhering to the brand's high standards and procedures. This position is with one of Wendy's franchisees, an independently owned and operated restaurant at 484 Bridgeport Ave, Shelton, CT 06484. Franchise locations have the flexibility to offer their own compensation, benefits, and career development programs, which may slightly differ from corporate-owned outlets.

As a General Manager at Wendy's, you will play a pivotal role in providing strong leadership to your restaurant team. Your responsibilities will include training, motivating, and managing staff to ensure that daily operations run smoothly and meet Wendy's established standards for customer satisfaction and quality. This role requires a committed leader who can not only manage the restaurant for profitability but also uphold Wendy's values by delivering excellent food and service. You will be instrumental in creating an efficient and positive work environment to foster team development and operational excellence. The position is salaried, offering a competitive salary within the marketplace, and you will benefit from a comprehensive package including vacation time, paid meals, necessary time off, bonus opportunities, and health insurance.

In this role, you will be expected to be hands-on in your leadership approach, available to oversee the restaurant operations around the clock if needed. You will manage hiring, training, and developing staff members to ensure they work efficiently and effectively. As a full-time salaried General Manager, your schedule will generally consist of five days a week with ten-hour shifts or more, depending on operational requirements. This role offers a unique opportunity to build a meaningful career within Wendy's, supported by the training in Wendy's procedures, standards, and corporate values to help you succeed and grow. Your leadership is crucial to achieving business goals while delivering a superior customer experience across every aspect of the restaurant's service and operations.

Job Requirements

  • high school diploma or equivalent
  • experience in restaurant management or a related field
  • availability to operate the restaurant 24/7 as needed
  • willingness to work five days a week with ten or more hour shifts
  • ability to hire and train staff
  • strong organizational skills
  • excellent interpersonal skills

Job Qualifications

  • previous restaurant management experience preferred
  • strong leadership and communication skills
  • ability to train and develop staff
  • knowledge of restaurant operations
  • ability to work flexible hours including weekends and holidays
  • commitment to customer satisfaction
  • basic financial knowledge for managing restaurant profitability

Job Duties

  • provide team leadership and motivation to operate a successful restaurant
  • ensure customer satisfaction by adhering to Wendy's standards and procedures
  • manage and train staff members effectively
  • oversee restaurant operations to ensure profitability
  • maintain a positive work environment for team development
  • implement company policies and procedures consistently
  • monitor and improve restaurant performance

Job Criteria

Experience

Expert Level (7+ years)


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