McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance

Job Description

This job opportunity is with a restaurant franchise independently owned and operated under a license to use McDonald's logos and food products. Although the franchise operates under the recognizable McDonald's brand, it is a separate entity from McDonald's USA and manages all employment-related matters independently. This distinction means that the franchisee is the sole employer, handling hiring, firing, discipline, supervision, staffing, and scheduling decisions without oversight or involvement from McDonald's USA. If you are hired for this role, you will be employed directly by the franchisee, not by McDonald's USA.

This restaurant franchise provides a unique chance to be part of a vibrant team committed to delivering exceptional customer service and high-quality food in a fast-paced, dynamic quick service restaurant environment. The restaurant prides itself on upholding McDonald's critical customer standards of Quality, Service, and Cleanliness, ensuring every guest enjoys a satisfying and consistent experience. Being part of this team means working with energy and purpose, contributing to a business that values collaboration, leadership development, and operational excellence.

The role available is that of a General Manager, a pivotal position responsible for the overall success and profitability of the restaurant. The General Manager supervises all aspects of the business, ensuring that operational goals are met while maintaining the high standards expected by the McDonald's brand. This leadership role involves working closely with Department Managers to establish clear goals, monitor progress, and provide the coaching and guidance necessary to drive team performance and restaurant improvements. By fostering a supportive and goal-oriented environment, the General Manager ensures that each department contributes effectively to the restaurant's success.

Moreover, the General Manager plays a crucial role in talent development by hiring and mentoring Department and Shift Managers, building a capable team prepared to meet the challenges of a busy quick service restaurant and lead the business forward. Candidates with prior experience managing high-volume locations, especially within quick service restaurants, hospitality, or retail settings, are ideal. The position requires candidates to be at least 18 years old to comply with management requirements.

This career comes with competitive pay and a comprehensive benefits package designed to support your well-being and professional growth. Benefits include two weeks of paid vacation, participation in the Archways to Opportunity program providing educational support such as high school completion, college tuition assistance, and English language classes. Additional benefits include medical, dental, and vision coverage, as well as short-term and long-term disability, life and accident insurance, service awards, access to an Employee Resource Connection, and a matching gifts program. These benefits emphasize the franchisee's commitment to employee development, health, and financial security.

Joining this franchise means stepping into a role with substantial responsibilities and opportunities for career advancement. You will be empowered to manage a thriving restaurant, develop leadership skills, and contribute to a respected global brand's local success. If you are motivated by the possibility of a rewarding career with growth potential, supportive leadership, and a positive work environment, this General Manager position offers a fulfilling path forward. Make your move and apply to become a cornerstone of this restaurant's continued growth and customer satisfaction.

Job Requirements

  • Must be 18 years or older
  • ability to lead a team effectively
  • experience managing a high volume location
  • familiarity with customer service standards
  • ability to develop and coach managers
  • excellent problem-solving skills
  • commitment to meeting operational goals

Job Qualifications

  • Previous General Manager experience
  • experience in high volume restaurant locations
  • background in quick service restaurants preferred
  • experience in hospitality or retail
  • leadership and team management skills
  • strong communication and organizational skills

Job Duties

  • Run a profitable restaurant
  • ensure compliance with McDonald’s quality, service, and cleanliness standards
  • set restaurant goals and create plans to achieve them
  • lead and coach Department Managers
  • monitor departmental progress
  • provide coaching and direction to improve departments
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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