
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Life insurance
short term disability
long term disability
401K with company match
bonus potential
free meals while working
College Assistance
Education Rewards
Referral Bonus
Holiday pay
sick pay
vacation
uniforms
Job Description
Wendy's is a renowned fast-food restaurant chain celebrated for its commitment to serving fresh, high-quality food with fast and friendly service. Known for its iconic square-shaped burgers, fresh ingredients, and a variety of menu options, Wendy's continues to be a leader in the quick-service restaurant industry. This particular job opportunity is offered by Manna Inc., an affiliate operating 165 Wendy's restaurants based out of Louisville, KY. Manna Inc. prides itself on a culture rooted in honesty, integrity, communication, and a strong commitment to diversity and inclusion. Being a minority-owned company, Manna focuses on creating an engaging and supportive work environment where employee development and advancement are prioritized. With over 50% of managers rising from hourly positions, Manna emphasizes growth within its teams and values coaching and professional challenge as essential components of career development.
The General Manager (GM) role at Wendy's is a highly responsible and impactful position, tasked with running a multi-million dollar business enterprise. The GM is responsible for the overall success and operational excellence of the restaurant, including managing daily operations, delivering exceptional customer service, ensuring high standards of food quality, leading a cohesive team, driving sales growth, controlling costs, and complying with company policies and procedures. The role offers a fulfilling leadership opportunity to those passionate about customer service and operational excellence within the fast-casual and quick-service restaurant sectors.
Beyond operational duties, the GM is accountable for staffing decisions, budgeting, and achieving financial targets to foster a high-performing work environment. This position provides managers with stable and flexible scheduling, supporting a balance between work and personal life. Employees enjoy competitive pay with the added advantage of early wage access, allowing work today and payday tomorrow. The benefits package includes medical, dental, and vision insurance, life insurance, short and long-term disability, and a 401k plan with company match, alongside perks such as bonus potential, free meals during shifts, college and GED assistance, referral bonuses, holiday and sick pay, vacation, and uniform support. Manna Inc. invites motivated individuals with excellent interpersonal and leadership skills, and previous restaurant management experience to join Wendy's as a General Manager and thrive in a fun, family-friendly, and rewarding work environment.
The General Manager (GM) role at Wendy's is a highly responsible and impactful position, tasked with running a multi-million dollar business enterprise. The GM is responsible for the overall success and operational excellence of the restaurant, including managing daily operations, delivering exceptional customer service, ensuring high standards of food quality, leading a cohesive team, driving sales growth, controlling costs, and complying with company policies and procedures. The role offers a fulfilling leadership opportunity to those passionate about customer service and operational excellence within the fast-casual and quick-service restaurant sectors.
Beyond operational duties, the GM is accountable for staffing decisions, budgeting, and achieving financial targets to foster a high-performing work environment. This position provides managers with stable and flexible scheduling, supporting a balance between work and personal life. Employees enjoy competitive pay with the added advantage of early wage access, allowing work today and payday tomorrow. The benefits package includes medical, dental, and vision insurance, life insurance, short and long-term disability, and a 401k plan with company match, alongside perks such as bonus potential, free meals during shifts, college and GED assistance, referral bonuses, holiday and sick pay, vacation, and uniform support. Manna Inc. invites motivated individuals with excellent interpersonal and leadership skills, and previous restaurant management experience to join Wendy's as a General Manager and thrive in a fun, family-friendly, and rewarding work environment.
Job Requirements
- Ability to stand for extended periods with periodic breaks
- perform repetitive motions such as chopping, stirring, carrying, and operating equipment
- frequent bending, stooping, squatting, stretching, twisting, and reaching
- capability to walk stairs and use step ladder
- occasional sitting, talking, and active listening
- ability to lift and carry up to 50 pounds regularly
- ability to move quickly and efficiently
- compliance with food safety and sanitation regulations
- flexible scheduling including nights, weekends, and holidays
- ability to work in fast-paced, loud environments
- ability to work in varying temperature zones
- exposure to heat, noise, and cleaning chemicals
- use of proper personal protective equipment
- adaptability to indoor and outdoor work environments
- awareness of hazards such as hot surfaces, sharp objects, and wet floors
Job Qualifications
- At least 2 years of management experience in the restaurant or hospitality industry
- strong background in operations, staff management, and customer service
- experience in fast-casual or quick-service restaurant preferred
- proven leadership skills
- strong customer service abilities
- financial acumen including budgeting and cost control
- effective problem-solving skills
- excellent verbal and written communication
- strong organizational skills
- attention to detail with food quality and safety standards
Job Duties
- Manage day-to-day restaurant operations
- deliver exceptional guest service
- maintain high food quality standards
- lead and develop the restaurant team
- drive sales and control costs
- ensure compliance with company policies and procedures
- oversee staffing, budgeting and financial performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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