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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Opportunities for people development bonuses
Tuition Assistance
Paid Time Off
holiday closures
career growth

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned restaurant company that is on a mission to cultivate a better world through responsibly sourced, classically cooked, real food made with wholesome ingredients without artificial colors, flavors, or preservatives. Founded with the goal of redefining the fast-food experience, Chipotle has grown to become a leader and innovator in the food industry, operating restaurants across the United States, Canada, the United Kingdom, France, and Germany. Uniquely, Chipotle owns and operates all its restaurants in North America and Europe, which allows the company to maintain strict quality and operational standards across its locations. The company is deeply committed to sustainability, inclusivity, and leveraging digital technology to make better food accessible to everyone. Known for its passionate team members and a commitment to guest experience, Chipotle continues to lead the way in sustainable business practices and innovative dining experiences.

The General Manager role at Chipotle represents an exciting leadership opportunity within a fast-growing company that opens nearly a new restaurant every day. As a General Manager, you will be at the forefront of driving business success and shaping a strong culture. You will lead by example, hiring and developing talented team members, fostering a positive and guest-obsessed environment, and overseeing daily operational functions. This position demands a hands-on leader who is passionate about hospitality, people development, and business management. Key responsibilities include managing the full employee lifecycle, from recruitment and hiring to performance management, training crew members and shift leaders, and ensuring the highest standards of speed, accuracy, and guest experience. You will also be responsible for financial performance, including scheduling, profit and loss control, sales forecasting, and recruitment.

The role requires a leader who embraces creativity in marketing efforts, community engagement, and driving sales through innovative approaches. The physical demands of this position include working in a fast-paced kitchen environment with prolonged standing and walking, handling food preparation, and lifting up to 50 pounds. The General Manager position offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plans, tuition assistance, paid time off, holiday closures, and quarterly and people development bonuses. This role is a perfect fit for an enthusiastic, guest-obsessed leader who is ready to grow their career in a company that values team culture, diversity, equity, and inclusion. Chipotle emphasizes equal opportunity and encourages all qualified applicants to apply, offering accommodations for those with disabilities as required by law.

Job Requirements

  • Previous restaurant management experience required
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50 lbs/25 kgs
  • Availability to work lunch, dinner, and weekend shifts
  • Strong communication skills
  • Ability to uphold food safety and operational standards
  • Willingness to lead and develop others
  • High school diploma or equivalent

Job Qualifications

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed – uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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