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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401k
Job Description
Wendy's is a renowned international fast-food restaurant chain known for its quality menu items, remarkable customer service, and community engagement. Established with a commitment to delivering fresh, made-to-order meals, Wendy's has grown to become one of the most recognized brands in the fast-food industry. The company emphasizes a culture of customer satisfaction, operational excellence, and continuous training and development of its staff. Each franchise, while independently owned and operated, aligns with the core values and standards that define the Wendy's brand. This particular location at 1707 Wynnton Road, Columbus, GA 31906, operates as part of this extensive network, serving a... Show More
Job Requirements
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- must be able to perform all restaurant operations positions and functions
- standing for long periods without breaks
- ability to meet the requirements of all subordinate positions
- valid driver's license
- ability to travel to multiple stores
- physical inspections of restaurant areas
- ability to lift up to 50 lbs
- ability to move and inspect all supplies
- ability to work in hot and cold environments
Job Qualifications
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- knowledge of Wendy's operating systems and procedures
- experience in P&L analysis
- supervisory skills
- planning and budgeting abilities
- interviewing, training, and development practices
- valid driver's license
Job Duties
- Meet budgeted sales targets
- set and meet controllable cost targets
- develop and execute local store marketing plans
- hire, train, and terminate subordinate managers
- ensure adequate bench strength and crew depth for shifts
- train personnel in quality procedures
- resolve customer complaints within 24 hours
- measure service times to improve efficiency
- maintain store cleanliness and execute cleaning plans
- orient new managers and crew
- write and manage development plans for managers
- control labor and food costs
- analyze weekly P&L reports
- conduct weekly manager meetings
- enforce company policies and procedures
- manage employee files and time cards
- conduct maintenance and preventative equipment cleaning
- manage performance reviews and corrective actions
- maintain safe working conditions
- comply with EEO and labor laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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