Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
employee discount
Paid meals
Paid training
Job Description
Wendy's is a leading fast-food restaurant chain renowned for its fresh, high-quality food and exceptional customer service. Founded in 1969, Wendy's has grown to become one of the most popular quick-service restaurants worldwide, serving millions of customers daily. The company prides itself on its commitment to quality, innovation, and community engagement. Wendy's franchise model allows independent operators to run their restaurants, providing flexibility and entrepreneurial opportunities while maintaining the brand's high standards. This opportunity is with a franchisee operating in Pearland, TX, a vibrant community known for its growth and family-oriented atmosphere. The Pearlend location at 1810 Pearland Parkway is part of this dynamic environment, aiming to deliver excellent service and fresh food to its customers consistently.
The General Manager role at Wendy's is a pivotal leadership position responsible for overseeing the daily operations of the restaurant. Reporting directly to a District Manager, the General Manager leads the restaurant management team by providing direction, training, and expertise to ensure that all customer expectations are exceeded. This role requires a hands-on approach to managing the restaurant's financial controls, staff scheduling, and team development. The General Manager is accountable for maintaining high standards of food safety, cleanliness, and operational efficiency while fostering a positive work environment that supports employee growth and customer satisfaction.
In this role, the General Manager will be instrumental in creating a service experience that encourages guests to return regularly. They will lead by example, promoting a customer-first attitude among team members and ensuring that every shift meets its business goals. The position also involves a commitment to upholding health and safety regulations, overseeing proper food handling, and managing facility maintenance. The successful candidate will be comfortable making decisions, solving problems, and coaching staff to achieve excellence.
Wendy's offers competitive pay with monthly bonuses, comprehensive medical, dental, and vision plans, and additional benefits such as short-term disability, long-term disability, life insurance options, and a 401(k) plan with employer match. Employees also enjoy perks like a generous employee discount program and meals during shifts. This role offers significant career growth opportunities within Wendy's and its franchise organizations, supported by paid training designed to equip the General Manager with the skills needed to lead effectively according to the Wendy's Way. Overall, the General Manager position is ideal for individuals passionate about leadership, customer service, and operational excellence in a fast-paced restaurant environment.
The General Manager role at Wendy's is a pivotal leadership position responsible for overseeing the daily operations of the restaurant. Reporting directly to a District Manager, the General Manager leads the restaurant management team by providing direction, training, and expertise to ensure that all customer expectations are exceeded. This role requires a hands-on approach to managing the restaurant's financial controls, staff scheduling, and team development. The General Manager is accountable for maintaining high standards of food safety, cleanliness, and operational efficiency while fostering a positive work environment that supports employee growth and customer satisfaction.
In this role, the General Manager will be instrumental in creating a service experience that encourages guests to return regularly. They will lead by example, promoting a customer-first attitude among team members and ensuring that every shift meets its business goals. The position also involves a commitment to upholding health and safety regulations, overseeing proper food handling, and managing facility maintenance. The successful candidate will be comfortable making decisions, solving problems, and coaching staff to achieve excellence.
Wendy's offers competitive pay with monthly bonuses, comprehensive medical, dental, and vision plans, and additional benefits such as short-term disability, long-term disability, life insurance options, and a 401(k) plan with employer match. Employees also enjoy perks like a generous employee discount program and meals during shifts. This role offers significant career growth opportunities within Wendy's and its franchise organizations, supported by paid training designed to equip the General Manager with the skills needed to lead effectively according to the Wendy's Way. Overall, the General Manager position is ideal for individuals passionate about leadership, customer service, and operational excellence in a fast-paced restaurant environment.
Job Requirements
- Must be 21 years of age or older
- Must have or be willing to obtain SERV Safe certification by the end of training
- Secure reliable transportation to travel to the home store and other locations occasionally
- Willingness and ability to stand and move for most or all of the shift
- Ability to use restaurant equipment such as headset, register, or grill
- Eligible to work in this country and pass a background investigation
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership and team management skills
- Excellent problem-solving and decision-making abilities
- Commitment to food safety and customer service
- Ability to promote a positive work environment and coach staff
Job Duties
- Maintain day-to-day financial controls
- Create and manage staff schedules
- Interview, hire, train, and orientate team
- Oversee coaching, counseling, and developing staff and managing team relations
- Exercise proper food handling, equipment maintenance and facility management
- Ensure health and safety inspections and standards are met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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