General Manager

Wendy's is a leading fast-food restaurant chain renowned for its quality food offerings and customer-centric service. Operating as one of the most popular quick-service restaurants globally, Wendy's prides itself on delivering fresh, made-to-order meals in a friendly and efficient environment. Established with a commitment to excellence and innovation, Wendy's continues to expand its footprint while ensuring an exceptional experience for both customers and employees. This particular opportunity is located at 7444 Spencer Highway, Pasadena, TX 77505, serving the local community with the signature Wendy's menu items and hospitality.

The role of General Manager at Wendy's is pivotal to maintaining the high standards and operational success of the restaurant. As the leader of the restaurant management team, the General Manager provides direction, training, and expertise required to exceed customer expectations and lead their team to meet and surpass business goals. Reporting directly to a District Manager, the General Manager is entrusted with the daily operations of the restaurant. Their responsibilities include managing financial controls, creating and managing staff schedules, hiring and training team members, coaching and developing staff, ensuring food safety and quality, and maintaining the restaurant's health and safety standards. This role demands a dynamic leader who is passionate about customer service and committed to fostering a collaborative and motivated work environment.

This employment opportunity is typically full-time and includes competitive pay supplemented by monthly bonuses. Wendy’s offers paid training to ensure that the General Manager is fully equipped with the knowledge and skills to lead the restaurant efficiently, embracing the company's operational standards and culture known as the "Wendy's Way." In addition to a rewarding career path with opportunities for growth within Wendy’s restaurants and possibly beyond, the role includes a comprehensive benefits package featuring medical, dental, and vision plans, short-term and long-term disability insurance, life insurance options, and a 401(k) plan with employer match.

The General Manager must design and implement a service experience that delights customers and encourages repeat visits, build a 'Customer First' culture within the team, and balance operational goals with an exceptional employee and guest experience. The role requires problem-solving and decision-making skills, leadership abilities to teach and grow the team, adherence to food safety protocols, and commitment to maintaining operational excellence. Physical demands include standing and moving most of the shift and using restaurant equipment effectively. The General Manager must also be willing to obtain SERV Safe certification and have reliable transportation to the work location and occasionally other sites for training or meetings.

Wendy’s is proud to be an equal opportunity employer, providing reasonable accommodations to qualified individuals with disabilities. All applicants are considered without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Candidates must be eligible to work in the United States and pass a background investigation. This position is with one of Wendy’s franchisees, which are independently owned and operated entities that may have variations in compensation, benefits, and career advancement programs as compared to company-owned restaurants.