Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
401(k)
employee discount
performance bonuses
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its square-shaped fresh beef burgers, sea-salted fries, and signature Frosty desserts. Founded in 1969, Wendy's has grown to become one of the largest and most trusted names in the quick-service restaurant industry. With thousands of locations worldwide, Wendy's emphasizes high-quality food, exceptional customer service, and a welcoming dining experience. The brand is committed to innovation and sustainability, constantly evolving to meet customer needs and preferences while maintaining the core values of quality, freshness, and friendliness.
This specific opportunity is with a franchisee-owned Wendy's restaurant located at 411 Woody Hayes Dr, Columbus, OH 43210. Franchisees operate as independent business owners who manage their individual stores, allowing for localized decision-making and tailored customer service. Although franchise operations may vary in terms of compensation and benefits, Wendy’s brand standards are consistently upheld to ensure a positive guest experience.
The role of the Restaurant General Manager at Wendy's is a pivotal leadership position designed for a driven, high-performing individual passionate about delivering superb guest service within a fast-paced environment. This position demands a dynamic leader who can motivate a team, ensure operational excellence, and uphold the rigorous financial and service standards essential to the success of the restaurant.
As a Restaurant General Manager, you will be responsible for driving sales growth and managing budgets effectively while ensuring that the restaurant consistently meets or exceeds organizational standards for food quality, cleanliness, and customer service. Your leadership will foster an environment where team members are engaged, trained, and empowered to deliver quick, friendly, and accurate service that enhances guests' overall experience.
The role involves direct involvement in all aspects of restaurant operations, from compliance with federal, state, and local regulations to the oversight of routine maintenance and repairs. You will be instrumental in maintaining a safe and clean environment that promotes the well-being of both guests and team members.
Furthermore, your responsibilities include managing inventories efficiently, controlling labor costs, and driving continuous improvements through regular team training and feedback. The ability to resolve conflict, recruit and develop staff, and create a workplace culture that supports excellence and teamwork is vital.
This management role typically requires a commitment of 50 to 55 hours per week, including weekends, making it suitable for candidates who are prepared for the demands and rewards of managing a busy quick-service restaurant. A valid driver's license and proper insurance are also prerequisites for this position.
Wendy’s prides itself on being an equal opportunity employer that values diversity and inclusivity in its hiring practices. The Restaurant General Manager role offers a unique chance to be part of a reputable brand while leading a dedicated team to deliver moments of joy to customers every day.
This specific opportunity is with a franchisee-owned Wendy's restaurant located at 411 Woody Hayes Dr, Columbus, OH 43210. Franchisees operate as independent business owners who manage their individual stores, allowing for localized decision-making and tailored customer service. Although franchise operations may vary in terms of compensation and benefits, Wendy’s brand standards are consistently upheld to ensure a positive guest experience.
The role of the Restaurant General Manager at Wendy's is a pivotal leadership position designed for a driven, high-performing individual passionate about delivering superb guest service within a fast-paced environment. This position demands a dynamic leader who can motivate a team, ensure operational excellence, and uphold the rigorous financial and service standards essential to the success of the restaurant.
As a Restaurant General Manager, you will be responsible for driving sales growth and managing budgets effectively while ensuring that the restaurant consistently meets or exceeds organizational standards for food quality, cleanliness, and customer service. Your leadership will foster an environment where team members are engaged, trained, and empowered to deliver quick, friendly, and accurate service that enhances guests' overall experience.
The role involves direct involvement in all aspects of restaurant operations, from compliance with federal, state, and local regulations to the oversight of routine maintenance and repairs. You will be instrumental in maintaining a safe and clean environment that promotes the well-being of both guests and team members.
Furthermore, your responsibilities include managing inventories efficiently, controlling labor costs, and driving continuous improvements through regular team training and feedback. The ability to resolve conflict, recruit and develop staff, and create a workplace culture that supports excellence and teamwork is vital.
This management role typically requires a commitment of 50 to 55 hours per week, including weekends, making it suitable for candidates who are prepared for the demands and rewards of managing a busy quick-service restaurant. A valid driver's license and proper insurance are also prerequisites for this position.
Wendy’s prides itself on being an equal opportunity employer that values diversity and inclusivity in its hiring practices. The Restaurant General Manager role offers a unique chance to be part of a reputable brand while leading a dedicated team to deliver moments of joy to customers every day.
Job Requirements
- Must have a valid driver's license and proof of valid insurance
- Must be able to work a minimum of 50 - 55 hours per week including weekends
- Knowledge of all restaurant policies and procedures
- Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Basic computer skills
- Ability to implement policies and procedures
- Ability to develop employees through training and counseling
- Knowledge of recruiting and interviewing potential team members
- Manage conflict resolution
- Create and maintain a positive work environment
Job Qualifications
- Knowledge of all restaurant policies and procedures
- Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Basic computer skills
- Ability to implement policies and procedures
- Ability to develop employees through training and counseling
- Knowledge of recruiting and interviewing potential team members
- Manage conflict resolution
- Create and maintain a positive work environment
Job Duties
- Creates an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service
- Builds team understanding and commitment to guest service standards
- Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities
- Direct and conducts regular training with team members
- Provides regular feedback to team members and identifies areas for improvement
- Creates a workplace where team members strive to do their best
- Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced
- Maintains a clean and safe restaurant for guests and team members
- Responsible for financial success through proper budgeting and labor control
- Drives continual sales increase through excellent operations
- Maintains restaurant inventory and ensures accessibility and organization
- Responsible for routine maintenance and repairs of all equipment
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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