Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Employee assistance program
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, innovation, and customer satisfaction. Established in 1969, Wendy's has grown into one of the leading brands in the quick-service industry, offering a broad menu that includes fresh, never frozen beef, salads, chicken sandwiches, and a variety of sides and beverages. Wendy's is dedicated not only to serving delicious meals but also to creating a positive and supportive work environment for its employees. The company fosters a culture of inclusivity, teamwork, and personal development, which has helped it maintain a strong presence in the competitive fast-food market.
Located at 1730 West 49th St., Hialeah, FL 33012, this Wendy's restaurant operates within a vibrant community, serving customers who expect consistent quality and friendly service in a fast-paced environment. The restaurant is committed to upholding Wendy's high standards regarding food preparation, customer interaction, and operational efficiency.
The role of General Manager at Wendy's is pivotal in shaping the success of this location. As a General Manager, you will be responsible for providing vision and leadership to all crew members, shift supervisors, and restaurant managers. Your primary goal is to ensure that every customer experience not only meets but exceeds expectations, fostering repeat patronage and enhancing the restaurant's reputation. You will be instrumental in driving the restaurant's business objectives on every shift and every day, ensuring smooth operations and achieving sales targets.
General Managers at Wendy's understand that growth involves both financial performance and people development. They inspire team members to go above and beyond in their roles, motivating employees to deliver exceptional service and maintain Wendy's quality standards on every item served. A crucial aspect of this leadership role is maintaining the unique Wendy's spirit throughout the restaurant, ensuring a welcoming and high-energy atmosphere for both customers and staff.
Additionally, General Managers at this location play a critical role in team development by helping every team member advance their skills and careers. This involves hands-on coaching, performance management, and creating opportunities for professional growth. Building a customer-oriented and highly productive team is fundamental to this role, requiring excellent communication, conflict resolution, and organizational skills.
Wendy's is proud to be an equal employment opportunity employer, committed to providing reasonable accommodations to individuals with disabilities to perform essential job functions. This commitment reflects Wendy's broader values of diversity, equity, and inclusion, which permeate every level of the organization.
This employment opportunity not only offers a chance to work with a respected global brand but also provides a platform for leadership development and career advancement within the fast-food industry. Joining Wendy's as a General Manager means being part of a dynamic team, dedicated to excellence in customer service and operational success, making a positive impact every day in the lives of customers and employees alike.
Located at 1730 West 49th St., Hialeah, FL 33012, this Wendy's restaurant operates within a vibrant community, serving customers who expect consistent quality and friendly service in a fast-paced environment. The restaurant is committed to upholding Wendy's high standards regarding food preparation, customer interaction, and operational efficiency.
The role of General Manager at Wendy's is pivotal in shaping the success of this location. As a General Manager, you will be responsible for providing vision and leadership to all crew members, shift supervisors, and restaurant managers. Your primary goal is to ensure that every customer experience not only meets but exceeds expectations, fostering repeat patronage and enhancing the restaurant's reputation. You will be instrumental in driving the restaurant's business objectives on every shift and every day, ensuring smooth operations and achieving sales targets.
General Managers at Wendy's understand that growth involves both financial performance and people development. They inspire team members to go above and beyond in their roles, motivating employees to deliver exceptional service and maintain Wendy's quality standards on every item served. A crucial aspect of this leadership role is maintaining the unique Wendy's spirit throughout the restaurant, ensuring a welcoming and high-energy atmosphere for both customers and staff.
Additionally, General Managers at this location play a critical role in team development by helping every team member advance their skills and careers. This involves hands-on coaching, performance management, and creating opportunities for professional growth. Building a customer-oriented and highly productive team is fundamental to this role, requiring excellent communication, conflict resolution, and organizational skills.
Wendy's is proud to be an equal employment opportunity employer, committed to providing reasonable accommodations to individuals with disabilities to perform essential job functions. This commitment reflects Wendy's broader values of diversity, equity, and inclusion, which permeate every level of the organization.
This employment opportunity not only offers a chance to work with a respected global brand but also provides a platform for leadership development and career advancement within the fast-food industry. Joining Wendy's as a General Manager means being part of a dynamic team, dedicated to excellence in customer service and operational success, making a positive impact every day in the lives of customers and employees alike.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant management or a similar leadership role
- Ability to work flexible hours including evenings, weekends and holidays
- Strong leadership and team-building skills
- Good organizational and problem-solving abilities
- Must be able to perform physical tasks as required
- Commitment to uphold company values and standards
Job Qualifications
- Proven leadership experience in a fast-food or retail environment
- Strong interpersonal and communication skills
- Ability to motivate and develop a diverse team
- Experience managing daily restaurant operations
- Knowledge of quality and safety standards in food service
- Commitment to delivering excellent customer service
- Basic financial management skills
Job Duties
- Provide vision and leadership to all crew, shift supervisors and restaurant managers to ensure customer expectations are exceeded
- Inspire team members to go above and beyond
- Ensure every item served meets Wendy's quality standards
- Maintain the Wendy's spirit and positive atmosphere in the restaurant
- Help team members develop skills and advance in their roles
- Create a team of customer-oriented, highly productive employees
- Achieve or exceed business objectives every shift, every day
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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