Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

clear and defined training
bonus plan
Paid Time Off
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Pet insurance

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order hamburgers, quality ingredients, and outstanding customer service. Founded by Dave Thomas, Wendy's has cultivated a strong culture centered on honesty, integrity, respect, and community involvement—principles that continue to underpin the company's approach today. As a leader in the quick-service restaurant industry, Wendy's is committed to creating welcoming environments that emphasize both employee growth and customer satisfaction. The Tucson location at 3643 N. Campbell, AZ, operates as part of an independently owned franchise, offering unique opportunities for leadership development and career advancement within the local community.

The role of General Manager at Wendy's is critical to the restaurant's success, serving as the first in command who oversees all aspects of daily operations. This position is designed for energetic leaders who thrive in fast-paced environments and excel at managing teams to deliver high-quality food in a friendly and clean setting. The General Manager works closely with the District Manager to ensure operational standards are met, while also fostering a positive team culture that motivates employees and promotes professional growth.

The General Manager is responsible for a wide range of functions including recruiting, hiring, and training staff, implementing company policies and procedures, managing inventory, cash handling, and scheduling. They ensure that food handling and preparation meet strict quality and safety guidelines and maintain exemplary customer satisfaction standards. Additionally, this leadership role demands excellent communication and interpersonal skills, the ability to work independently and collaboratively, and a passion for serving guests while maintaining an upbeat and engaging demeanor.

Wendy's strongly supports bilingual candidates, reflecting its diverse customer base and commitment to inclusive communication. The company prioritizes honesty and integrity in its operations and expects its General Managers to embody these values, consistently striving for excellence. This position also offers the opportunity to work within a company culture that values giving back to employees and the local community, creating a workplace where respect and kindness are fundamental.

The General Manager role provides a clear path for career development with comprehensive training programs, a bonus plan to reward excellent performance, and a robust benefits package. Employee-focused initiatives such as referral programs, medical, dental, and vision insurance eligibility soon after hiring, 401(k) plans with company match, and even pet insurance highlight Wendy's commitment to supporting its team members both professionally and personally.

Located in Tucson, AZ, this franchise restaurant is part of a broader network of Wendy's franchises that empower local management teams to create successful, community-oriented businesses. If you are passionate about leadership, enjoy working in a dynamic team environment, and want to deliver exceptional dining experiences, this General Manager position offers an exciting and rewarding opportunity at Wendy's.

Job Requirements

  • Must be able to lift up to 50 lbs
  • Ability to perform mobility tasks such as bending, reaching, wiping and carrying
  • Capacity to stand for long periods without a break
  • Minimum of 1-year restaurant management experience
  • QSR or fast-casual experience preferred but not required
  • Ability to work both independently and as a member of a team
  • Desire to learn and willingness to accept feedback
  • Must have a great personality, a desire to serve guests, and enjoy working as part of a team
  • Strong interpersonal, verbal and written communication skills

Job Qualifications

  • Minimum of 1-year restaurant management experience
  • QSR or fast-casual experience preferred but not required
  • Ability to work both independently and as a member of a team
  • Desire to learn and willingness to accept feedback
  • Great personality with a desire to serve guests
  • Enjoy working as part of a team and be upbeat and engaging
  • Strong interpersonal, verbal and written communication skills

Job Duties

  • Interview, hire, train and orientate a team
  • Oversee and enforce proper standards and procedures
  • Maintain excellent customer satisfaction
  • Inventory counting and recording
  • Cash management
  • Create schedules for their stores
  • Perform opening, closing and additional administrative duties
  • Ensure proper food handling and preparation

Job Criteria

Experience

Mid Level (3-7 years)


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