Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Ongoing coaching
Career advancement opportunities

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh ingredients and commitment to quality service. Established with the vision of providing customers with delicious, freshly prepared meals in a welcoming and clean environment, Wendy's has successfully grown into a beloved brand with locations across the United States and beyond. The organization values respect, integrity, and excellence, fostering an enjoyable experience for both customers and employees. At the heart of Wendy's operations are its managers, who drive the business forward by leading their teams and ensuring that every detail aligns with the company’s standards for food safety, customer satisfaction, and operational efficiency.

The role of General Manager at Wendy's is a critical leadership position that encompasses comprehensive oversight of the restaurant's daily operations. Responsible for creating an environment where customers and employees are treated with the utmost respect, General Managers play a pivotal role in upholding a safe, clean, and fun atmosphere. They are tasked with establishing clear business objectives and communicating the company vision effectively to all team members — from shift managers to hourly crew staff. This role is not only about management but also about mentorship; General Managers continuously seek to recruit talented individuals and provide coaching to develop the skills of their current team.

A General Manager's responsibilities extend into financial oversight, where they regularly monitor restaurant performance metrics and make necessary adjustments to ensure profitability and operational excellence. Understanding Wendy's core values and ensuring they are reflected in day-to-day activities is paramount. General Managers show leadership by example, demonstrating integrity and promoting a culture where fairness and respect are foundational.

Working at this location in Phoenix, AZ, means engaging with both the community and a collaborative team that thrives on delivering great food and an exceptional customer experience. The company offers a structured training program designed to equip General Managers with the tools and knowledge to excel. Helpful benefits such as a monthly bonus program based on performance, a 401k with company match, and various insurance options (medical, dental, vision, life, accident, disability, home, pet, and auto) are all part of the comprehensive support for employees. Paid time off and continuous coaching also reinforce the organization’s commitment to career development and work-life balance.

This opportunity is with a Wendy's franchisee, an independently owned and operated business entity which determines its own compensation and benefits packages. This provides a unique environment that combines the strength of a nationally recognized brand with the flexibility of local management and community involvement. Advancement opportunities, including promotion to District Manager roles, are available for those who demonstrate leadership and dedication.

In summary, a General Manager at Wendy's is more than a supervisor; this role is an integral leader who shapes the culture, drives operational success, and leads a team committed to delivering excellence every day. The position requires a passion for leadership, operational acumen, and a commitment to upholding the values that have made Wendy's a trusted name in fast food.

Job Requirements

  • minimum three to four years of experience leading people
  • high school diploma or GED
  • demonstrated ability to lead and manage operations in a fast-paced environment
  • knowledge of food safety procedure and standards
  • flexible work availability
  • strong integrity and commitment to company values

Job Qualifications

  • high school diploma or GED
  • minimum three to four years of experience leading people
  • experience in foodservice management preferred
  • demonstrated ability to operate in a fast-paced environment
  • knowledge of food safety procedures and standards
  • strong leadership and communication skills
  • ability to create and maintain a respectful workplace

Job Duties

  • lead and manage restaurant operations
  • establish business objectives and communicate company vision
  • recruit, hire, and train managers and hourly employees
  • provide ongoing coaching and development for team members
  • monitor financial and operational performance
  • conduct regular food safety and quality checks
  • ensure a safe, clean, and fun work environment

Job Criteria

Experience

Mid Level (3-7 years)


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