General Manager

Manna Inc. is a well-established company specializing in the operation of multiple restaurant concepts, with a strong presence through its management of 165 Wendy's restaurants. Founded in 1988 and headquartered in Louisville, KY, Manna Inc. has built a reputation grounded in honesty, integrity, and open communication. As a minority-owned business, the company prioritizes diversity and inclusion, which are integral to its organizational culture. This commitment extends to employee development, with a significant focus on promoting from within; over 50% of Manna's managers have advanced from hourly team members. The company values the importance of knowing its employees personally, involving their families, and fostering an environment where everyone can be their best. Manna's approach centers on taking care of both internal and external guests with a consistent dedication to excellence.

The General Manager position at Wendy's represents an exciting career opportunity for motivated individuals seeking to lead a multi-million dollar business in the quick-service restaurant industry. As a General Manager, you will be responsible for the overall success and operational performance of a Wendy's restaurant, including managing day-to-day activities, ensuring exceptional guest service, maintaining food quality, and leading a vibrant, customer-focused team. This role requires a strong leader who can set a positive tone, creating a fun and family-friendly atmosphere while driving sales, controlling costs, and ensuring compliance with company policies and procedures.

The General Manager has full accountability for staffing, budgeting, and achieving financial goals, making this a pivotal leadership role within the organization. You will be expected to manage multiple priorities and tasks effectively, oversee employee performance, and foster a high-performing workplace culture. Responsible for upholding food safety and sanitation standards, you will also address customer service concerns with professionalism and a problem-solving mindset. This position offers a stable work environment with flexible scheduling, valuing both the manager's quality of life and professional growth.

Wendy's via the Manna Inc. franchise offers competitive benefits including medical, dental, and vision insurance, bonus potential, free meals while working, educational assistance including college and GED support, life insurance, and both short and long-term disability coverage. Additional perks include a referral bonus, tenure recognition, holiday pay, paid sick leave, uniforms, vacation benefits, and a company-matched 401k plan. The company further enhances employee satisfaction by providing early wage access for employees, promoting financial flexibility.

Ideal candidates for this role will bring at least two years of management experience in the restaurant or hospitality industry, with a preference for those who have worked in fast-casual or quick-service settings. Strong leadership skills, financial acumen, excellent communication, organizational abilities, and a commitment to high standards of customer service and food quality are essential. The job involves physical demands such as standing for extended periods, repetitive motions, lifting up to 50 pounds, and working in varying temperature environments. Managers must comply with all safety and sanitation regulations, demonstrating an ability to maintain a clean and safe restaurant environment.

By joining Wendy's under Manna Inc., you become part of a company that not only values operational excellence but also invests deeply in employee growth and community. This role offers the chance to make a tangible impact in a dynamic, well-respected franchise environment while advancing your career in restaurant management.