The Wendy's Company logo

general-manager

Redlands, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options

Job Description

Wendy's is a renowned fast-food restaurant chain known for its quality food, exceptional customer service, and commitment to excellence in every aspect of its operations. Established with a dedication to providing a superior dining experience, Wendy's strives to maintain its position as a leader in the quick-service restaurant industry. The company places a strong emphasis on food safety, customer satisfaction, and employee development, which has earned it a loyal customer base and a respected reputation worldwide.

As a General Manager at Wendy's, you will play a pivotal role in overseeing the day-to-day operations of a designated Wendy's restaurant. This leadership position requires a dynamic individual who can provide vision and direction to all Crew Shift Supervisors and Restaurant Managers. The General Manager is responsible for ensuring that every customer's expectations are not only met but exceeded with each visit. This role involves achieving and surpassing business objectives every shift, every day.

In this capacity, you will develop and mentor your team to foster a positive and productive work environment. Your leadership will be key in monitoring and reinforcing food safety procedures to guarantee a safe dining experience. Additionally, you will focus on maximizing store sales and profit goals while maintaining high standards of quality, service, and cleanliness (QSC). Protecting the Wendy's brand and its assets is also a critical responsibility.

The General Manager understands that the core of business growth lies in investing in people as much as in financial performance. You will inspire team members to go above and beyond by keeping the Wendy's spirit alive in the restaurant. Helping every team member advance by developing their skills is a fundamental aspect of your role, leading to a team of customer-oriented and highly productive employees. You will anticipate and identify potential problems and initiate corrective actions promptly to maintain smooth operations.

Maintaining fast, accurate service and delivering excellent customer service to meet and exceed both company and customer expectations are essential elements of this role. You will be accountable for the continual improvement of Quality, Service, and Cleanliness in the restaurant. Maximizing store sales goals in alignment with budget targets, including active participation in marketing programs, will be part of your strategic focus.

Wendy's offers competitive pay and a comprehensive benefits package, including a bonus program, sick and vacation time, and a free meal program. Health insurance options such as medical, dental, and vision coverage are available, along with life insurance and other optional insurances like short-term and long-term disability, additional life insurance, hospital, accidental, and critical illness coverage. Performance evaluations are conducted annually, and there are ample advancement opportunities within the organization. Uniforms are provided, and flexible schedules are supported to ensure a work-life balance.

Qualified candidates must be at least 18 years old, possess a high school diploma or GED, and have at least one year of restaurant management experience. Dependability, punctuality, a neat and professional appearance, an upbeat and engaging personality, and strong English communication skills are essential. A highly collaborative nature, a sense of urgency, a strong work ethic, and excellent math skills, including basic algebra, are required. The ability to travel to other restaurants or meetings as needed is also necessary.

Physical demands include the ability to stand for long periods, frequent bending, kneeling, and lifting between 25-50 pounds. This job opportunity is with a franchisee and may have varying compensation and benefits compared to company-owned locations. Interested applicants are encouraged to visit the career page at httpswww.cottifoods.comcareers to learn more and apply.

Job Requirements

  • Must be at least 18 years of age
  • Must have a high school diploma or GED
  • One year of restaurant management experience
  • Dependable and punctual
  • Neat, clean, and professional appearance
  • Fluent in English speaking and writing
  • Ability to travel as needed
  • Ability to stand for long periods
  • Ability to bend, kneel, and lift 25-50 lbs

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Fluent English-speaking and writing skills
  • Excellent math skills including basic algebra
  • Strong work ethic
  • Upbeat and engaging personality
  • Highly collaborative nature

Job Duties

  • Provide vision and leadership to Crew Shift Supervisors and Restaurant Managers
  • Oversee restaurant operations to ensure exceptional customer experiences
  • Develop and mentor restaurant team members
  • Monitor and enforce food safety procedures
  • Maximize store sales and profit goals
  • Maintain high QSC standards
  • Protect Wendy's brand and assets

Job Criteria

Experience

Mid Level (3-7 years)


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