Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
bonus potential
Free Meals
College Assistance
Education Rewards
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K

Job Description

Wendy's is a leading global fast-food restaurant chain known for its commitment to serving fresh, high-quality food with friendly and efficient service. With a robust presence across the United States and internationally, Wendy's has built a reputation grounded in its core values of respect, integrity, and customer focus. Owned and operated by various franchisees including Manna Inc., one of the largest franchise operators managing 165 Wendy's restaurants, the company fosters a culture that emphasizes employee development, diversity, and inclusion. Manna Inc., based in Louisville, KY, embraces a philosophy rooted in honesty, open communication, and community engagement, which helps drive their success and growth within the highly competitive fast-casual dining industry.

The General Manager role at Wendy's represents a prime leadership opportunity for individuals passionate about managing a thriving multi-million dollar business within the quick-service restaurant sector. As the General Manager, you will hold full accountability for the operational and financial performance of the restaurant. Your responsibilities will include managing daily operations, delivering exceptional guest service, maintaining rigorous food quality standards, and mentoring your team to ensure a positive and productive work environment. Leadership at Wendy's is not just about directing tasks but inspiring your team to achieve excellence while fostering a fun, family-oriented atmosphere. The position promises a challenging yet rewarding career path, offering flexible schedules and a competitive salary with potential bonuses, reflecting your impact on the restaurant's success.

At Wendy's, people are considered the company's greatest asset. The General Manager is expected to embody the company’s values, serving as a role model while ensuring compliance with all company policies and food safety regulations. Responsibilities extend beyond managing staff to include budget oversight, cost control, sales growth, and strategic initiatives that enhance operational efficiency. You will engage directly with customers and team members, building strong relationships and encouraging open communication. This leadership position also emphasizes employee development, with many managers starting from hourly roles and being coached to grow within the company. Wendy's provides comprehensive benefits including medical, dental and vision coverage, life insurance, disability benefits, educational assistance, and vacation time, ensuring employees receive the support they need for a balanced work-life experience.

Working as a General Manager at Wendy's also means adapting to a dynamic, fast-paced environment where you handle a variety of tasks, from kitchen operations to customer service and business management. The role requires physical stamina, the ability to multitask efficiently, and a keen eye for detail, particularly concerning food safety and cleanliness. Wendy's prides itself on its respectful work environment and offers early wage access to improve financial flexibility for its staff. The company is committed to fostering diversity and inclusion, ensuring all employees have opportunities for growth and advancement. Joining Wendy’s and Manna Inc. means becoming part of a supportive and ambitious team dedicated to delivering outstanding experiences to guests every day.

Job Requirements

  • Ability to stand for extended periods with periodic breaks
  • perform repetitive motions including chopping, stirring, carrying, and operating equipment
  • frequent bending, stooping, squatting, stretching, twisting and reaching above eye level
  • capability to walk stairs and use step ladder
  • occasional sitting, talking, and active listening
  • ability to lift and carry up to 50 pounds regularly with appropriate equipment
  • move quickly and efficiently in kitchen environment
  • compliance with food safety and sanitation regulations
  • flexible scheduling including nights, weekends and holidays
  • work in a loud, fast-paced environment
  • exposure to varying temperature zones including hot kitchen and cold storage areas
  • exposure to heat, noise and cleaning chemicals
  • use of personal protective equipment and training
  • adaptability to indoor and outdoor job duties
  • awareness of hazards such as hot surfaces, sharp objects and wet floors

Job Qualifications

  • At least 2 years of management experience in the restaurant or hospitality industry
  • proven leadership and team development skills
  • strong customer service ability
  • financial acumen in budgeting and cost control
  • excellent problem-solving skills
  • strong verbal and written communication skills
  • organizational skills with ability to manage multiple priorities
  • attention to detail especially regarding food quality and safety

Job Duties

  • Manage day-to-day restaurant operations
  • deliver exceptional guest service
  • maintain high food quality and safety standards
  • lead and develop restaurant team
  • control costs and manage budgets
  • drive sales and achieve financial targets
  • ensure compliance with company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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