Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its commitment to quality, freshness, and exceptional customer service. Known for its square-shaped beef patties, freshly made salads, and an array of delicious menu options, Wendy's stands out among competitors by emphasizing customer satisfaction and continuous improvement. As one of the largest hamburger chains in the world, Wendy's has built a strong reputation by ensuring every restaurant delivers up to the brand standards, which contributes to its global success and loyal customer base.

The specific location at 4750 Capital Blvd., Raleigh, NC 27616, is part of this extensive franchise network. This franchise is independently owned and operated, meaning it values local leadership that understands both the brand's vision and the unique needs of the community it serves. Employment opportunities with Wendy's franchises vary slightly in compensation, benefits, and specific career advancement programs. However, every franchise shares a unified commitment to strong leadership, team development, and delivering an outstanding dining experience.

The position of General Manager at this Wendy's location is integral to the success and growth of the restaurant. General Managers provide essential vision and leadership not only to crew members but also to shift supervisors and restaurant managers. They are the driving force behind ensuring that customer expectations are exceeded during every visit and that the restaurant meets or surpasses its business objectives on a daily basis. This role requires a leader who understands that growth comes from both financial performance and people development. The General Manager is expected to inspire all team members to excel and to maintain the highest standards of Wendy's quality in every item served.

A key part of the role also involves keeping the Wendy's spirit alive within the restaurant environment. This means fostering a positive workplace culture where employees feel valued, motivated, and capable of advancing their skills. By creating a team of customer-oriented and highly productive employees, the General Manager directly contributes to the restaurant's reputation and success. This role is perfect for individuals who thrive on leadership, enjoy working in fast-paced environments, and have a passion for food service and team building.

Successful General Managers demonstrate strong organizational skills, an ability to manage diverse teams, and a dedication to upholding Wendy's brand standards. They act as mentors and coaches, assisting team members in developing their professional skills and achieving career milestones. The position is ideal for those looking to grow within the restaurant industry while making a direct impact on both customer satisfaction and business growth. Candidates who value a hands-on leadership approach and a collaborative work environment will find this role fulfilling and rewarding.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a supervisory or management role
  • strong leadership qualities
  • excellent communication skills
  • availability to work flexible hours including evenings and weekends
  • ability to stand for extended periods
  • commitment to maintaining food safety standards

Job Qualifications

  • experience in restaurant management or leadership roles
  • strong communication and interpersonal skills
  • ability to motivate and develop a team
  • knowledge of food safety and quality standards
  • proficient in managing daily restaurant operations
  • leadership skills with a focus on customer service
  • ability to work in a fast-paced environment

Job Duties

  • provide vision and leadership to all crew, shift supervisors, and restaurant managers
  • ensure customer expectations are exceeded every visit
  • achieve or exceed business objectives every shift and day
  • inspire team members to go above and beyond
  • ensure every item served meets Wendy's quality standards
  • keep the Wendy's spirit alive in the restaurant
  • help team members advance by developing their skills
  • create a team of customer-oriented, highly productive employees

Job Criteria

Experience

Mid Level (3-7 years)


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