General Manager

Wendy's is a renowned fast-food restaurant chain recognized for its fresh, high-quality food and commitment to excellent customer service. As one of the leaders in the quick-service restaurant industry, Wendy's prides itself on its strong company culture that values team collaboration, operational excellence, and customer satisfaction. Each Wendys location operates with a focus on delivering a superior dining experience that combines great food, great service, and a welcoming environment, making guests feel like family. Founded with a passion for fresh ingredients and quality meals, Wendy's has become a go-to destination for customers seeking a reliable, enjoyable, and fast dining option. Their franchisees operate many individual restaurants, maintaining high standards while tailoring their approach to meet the local community's needs. Employment at Wendy's is inclusive, offering opportunities to individuals from all backgrounds and walks of life, including those with military experience, college education, or extensive work history in the food service industry.

This opportunity is for a General Manager (GM) role at one of Wendy's franchise locations situated at 2200 Laburnum Avenue, Richmond, VA 23222. The GM leads a multi-talented team and is the key figure responsible for managing all front and back-of-house operations. The role demands a dynamic leader who is passionate about food and committed to creating positive dining experiences every single day. As the GM, you will oversee the entire restaurant’s operations, ensuring fresh food preparation, superior customer interaction, and effective team management. You will guide your Shift Managers and crew members, consistently motivating them to improve with each shift. Emphasizing customer satisfaction, you will foster a culture where guests are treated like family, making sure every visit is memorable and enjoyable. Furthermore, you will take charge of boosting store sales and profit goals, employing your business acumen and operational expertise. This position requires excellent communication skills, leadership capabilities, and the ability to manage fast-paced restaurant environments efficiently.

Wendy's values leaders who are adaptable and ready to take direction while also providing clear guidance to their teams. Whether you started your career in foodservice or come from another background, your belief in Wendy's mission and values is crucial. The role encourages inclusivity and diversity, proudly welcoming applicants from all races, religions, genders, nationalities, and the LGBTQ+ community. Wendy's also supports accommodations for individuals with disabilities to enable them to perform essential job functions effectively. The employment type is full-time, with compensation and benefits determined by the individual franchise owner. This location offers an exciting, fast-paced environment ideal for leaders passionate about foodservice and customer satisfaction, with opportunities to travel to other Wendy's locations as needed. Flexible work availability is expected, along with the physical ability to meet the demands of the role such as standing for long periods, bending, lifting, and handling varying weather conditions. This career path is excellent for those seeking growth within a reputable brand, with leadership development and comprehensive team management responsibilities at its core.