General Manager

Episcope Hospitality is a rapidly growing hospitality company recognized for its unwavering commitment to creativity, quality, and thoughtful execution. Operating across multiple key cities including Chicago, New York, New Jersey, Virginia, Phoenix, and Las Vegas, Episcope Hospitality has established itself as a leader within the food, beverage, and design industries. With a collaborative environment that prioritizes learning, professional development, and exposure to industry-leading talent, the company fosters an atmosphere where hospitality professionals can thrive and grow their careers. Dedicated to delivering consistent, guest-focused experiences, Episcope Hospitality prides itself on its strong values of teamwork, accountability, and high standards, making it a desirable employer for those passionate about the hospitality sector.

We are currently seeking a highly motivated and results-oriented General Manager to lead a new concept in Boston. This role is pivotal in driving the success of the restaurant by building and managing high-performing teams, protecting the company culture, and delivering best-in-class guest experiences. The General Manager will function as the operational backbone of the business, ensuring that Episcope’s hospitality pillars are translated into consistent and exemplary execution. This includes overseeing strong systems, fostering people development, and maintaining brand standards throughout daily operations.

The General Manager will lead high-volume concepts with full ownership of unit-level growth and financial performance. They are responsible for driving exceptional guest experiences, acting as a cultural leader across all outlets, and serving as a visible leadership presence during service. Their responsibilities also include maintaining a thorough understanding of policies, procedures, standards, and training programs to ensure the entire team operates seamlessly. The candidate must possess an ability to cultivate a positive, professional, and guest-focused environment, stepping in as needed to uphold service standards and ensure every guest receives warm, responsive, and memorable hospitality.

In addition to operational leadership, the General Manager will oversee all aspects of team development including recruitment, hiring, onboarding, scheduling, and retention of top talent. Establishing clear expectations and growth pathways for staff, the GM will lead training initiatives and reinforce brand values. They will coach and develop the management team to foster accountability and excellence, conducting regular performance reviews and providing timely feedback.

Financial and business performance falls squarely under the General Manager’s purview, with responsibilities including sales growth, labor management, cost control, and profitability. The role requires hands-on oversight of financial reporting and analysis, partnering with corporate teams on budgeting, forecasting, and performance metrics. The General Manager will also drive revenue growth through effective programming, promotions, events, and private dining strategies while ensuring compliance with health, safety, sanitation, and employment regulations.

This full-time position demands a strong, energetic leader capable of managing high pressures in a fast-paced, entrepreneurial environment while maintaining a guest-focused mindset. Episcope Hospitality offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, flexible scheduling, employee dining discounts, and professional development opportunities with clear advancement pathways. Join us at Episcope Hospitality to lead, inspire, and deliver extraordinary guest experiences as we continue our exciting growth trajectory.