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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts

Job Description

TPG Hotels & Resorts is a nationally acclaimed hotel management company recognized for operating an extensive portfolio of hospitality assets that range from focused-service hotels to upscale luxury properties and unique nautically themed establishments. The company prides itself on its commitment to delivering exceptional guest experiences, managing investments with precision, and upholding the brand promises of its portfolio. TPG Hotels & Resorts operates independently from Marriott International, Inc., managing employment policies and practices autonomously to maintain a dynamic and motivated workforce committed to customer satisfaction and personal career growth. The Fairfield Inn & Suites Providence Airport Warwick, located adjacent to... Show More

Job Requirements

  • Bachelor's degree in hospitality management, business administration, or a related field
  • Several years of experience in hotel management or related roles, with progressively increasing responsibilities
  • Verifiable history of leading a hotel to success in terms of financial performance, guest satisfaction, and revenue performance
  • Thorough understanding of budget creation and implementation
  • Professional references from within the hospitality industry

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, or a related field
  • Several years of experience in hotel management or related roles, with progressively increasing responsibilities
  • Verifiable history of leading a hotel to success in terms of financial performance, guest satisfaction, and revenue performance
  • Thorough understanding of budget creation and implementation
  • Professional references from within the hospitality industry

Job Duties

  • Provide strong leadership to the hotel staff, fostering a positive and productive work environment
  • Recruit, train, and manage department heads and staff, setting performance expectations and conducting regular performance reviews
  • Develop and implement strategies to enhance employee engagement and promote teamwork
  • Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel
  • Respond promptly and effectively to guest feedback, resolving issues and ensuring guest satisfaction
  • Monitor guest reviews and ratings, implementing improvements as needed
  • Develop and manage the hotel's annual budget, monitoring financial performance and implementing cost-saving measures
  • Maximize revenue through effective pricing strategies, sales initiatives, and upselling opportunities
  • Review profit and loss and other financial reports to make informed decisions and achieve profitability goals
  • Collaborate with sales and marketing teams to develop and implement strategies to increase occupancy and revenue
  • Identify new business opportunities, partnerships, and promotional activities to attract and retain guests
  • Partner with the engineering team to maintain the physical condition of the hotel, ensuring proper upkeep and adherence to safety standards
  • Oversee maintenance, repairs, and renovations are being completed as scheduled and necessary
  • Ensure the hotel complies with all local, state, and federal regulations, including health and safety standards, as well as company and brand standards
  • Stay up-to-date with industry trends, changes in regulations, and best practices
  • Prepare regular reports for the hotel's owners or corporate management, detailing financial performance, operational updates, and strategic plans

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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