Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,900.00 - $71,700.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive pay
Bonus incentive
Vision Insurance
Dental Insurance
Health Insurance
career advancement
fun work environment
Job Description
Playa Bowls is proudly recognized as New Jersey's Original Acai Shop, dedicated to delivering fresh, high-quality super fruit bowls to its customers. With a humble beginning featuring just a pair of blenders, a patio table, and a fridge, Playa Bowls has experienced remarkable growth, expanding into over 100 stores and employing thousands. The company's mission centers on offering healthy, sustainable living options while fostering an enjoyable and vibrant in-store brand experience. Playa Bowls is known for its commitment to quality ingredients and community leadership in promoting wellness through nutritious food options. The University Circle Uptown District store is soon to open, continuing the brand's expansion and commitment to local communities. This new location seeks a General Manager to lead daily operations and uphold the Playa Bowls standard of excellence.
As the General Manager, you will be the driving force behind the success of the store. This position requires a dynamic, energetic, and experienced leader who thrives in a fast-paced environment and is passionate about healthy living and exceptional customer service. Your responsibilities will include interviewing, hiring, and training new employees to build a cohesive and motivated team. You will also plan, assign, and direct daily tasks to ensure smooth operations while maintaining high standards for food quality, service, cleanliness, and guest satisfaction.
You will play a critical role in monitoring inventory, food preparation, and product consistency. Financial management tasks such as cash handling, POS operations, budgeting, and reporting will also fall under your purview, alongside ensuring strict compliance with all health, safety, fire, sanitation, and maintenance regulations. Handling employee appraisals, rewarding good performance, and addressing any disciplinary or operational issues will be part of your leadership duties. The role also demands hands-on involvement to support team members with food prep, service, stocking, and cleaning whenever necessary. Playa Bowls promotes a fun and positive workplace culture characterized by enthusiasm, dancing, and smiles, creating an enjoyable environment for both staff and guests.
The company offers competitive base pay with bonus incentives, along with vision, dental, and health benefits. Playa Bowls provides significant career advancement opportunities through their comprehensive training programs designed to nurture and develop your skills for future career growth within the organization. Working as a General Manager at Playa Bowls will allow you to be part of an innovative and health-conscious community that values entrepreneurial thinking and continuous improvement. If you are passionate about fruit, superfoods, and fostering a healthy lifestyle, this role provides the perfect platform to make an impact while enjoying a rewarding career in the food service industry.
As the General Manager, you will be the driving force behind the success of the store. This position requires a dynamic, energetic, and experienced leader who thrives in a fast-paced environment and is passionate about healthy living and exceptional customer service. Your responsibilities will include interviewing, hiring, and training new employees to build a cohesive and motivated team. You will also plan, assign, and direct daily tasks to ensure smooth operations while maintaining high standards for food quality, service, cleanliness, and guest satisfaction.
You will play a critical role in monitoring inventory, food preparation, and product consistency. Financial management tasks such as cash handling, POS operations, budgeting, and reporting will also fall under your purview, alongside ensuring strict compliance with all health, safety, fire, sanitation, and maintenance regulations. Handling employee appraisals, rewarding good performance, and addressing any disciplinary or operational issues will be part of your leadership duties. The role also demands hands-on involvement to support team members with food prep, service, stocking, and cleaning whenever necessary. Playa Bowls promotes a fun and positive workplace culture characterized by enthusiasm, dancing, and smiles, creating an enjoyable environment for both staff and guests.
The company offers competitive base pay with bonus incentives, along with vision, dental, and health benefits. Playa Bowls provides significant career advancement opportunities through their comprehensive training programs designed to nurture and develop your skills for future career growth within the organization. Working as a General Manager at Playa Bowls will allow you to be part of an innovative and health-conscious community that values entrepreneurial thinking and continuous improvement. If you are passionate about fruit, superfoods, and fostering a healthy lifestyle, this role provides the perfect platform to make an impact while enjoying a rewarding career in the food service industry.
Job Requirements
- Must pass the required PB Food Safety certification requirement within 3 months of employment
- Must complete both virtual and in-person training at the corporate location in New Jersey prior to the store opening
- Meet business goals set out by the company in key metrics
- Must work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictates
- Must be able to remain in a stationary position for prolonged periods of time
- Must be able to lift or otherwise move 25-40 pounds occasionally
- Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters
Job Qualifications
- Previous restaurant management experience
- chain restaurant experience preferred
- Strong leadership, communication, coaching, and customer service skills
- Working knowledge of scheduling, labor control, inventory, ordering, cash handling, and POS systems
- Ability to manage staff performance, resolve issues, and maintain a positive team culture
- Understanding of food safety, sanitation, equipment maintenance, and operational compliance
- Strong problem-solving, organization, basic math, and decision-making skills
Job Duties
- Lead daily restaurant operations, including food quality, service standards, cleanliness, opening/closing procedures, and guest experience
- Hire, train, schedule, coach, and evaluate team members while maintaining proper staffing and labor control
- Monitor food preparation, portioning, presentation, inventory, ordering, deliveries, and overall product consistency
- Manage cash handling, POS operations, deposits, budgets, timesheets, records, reports, and required documentation
- Ensure compliance with company standards, health, fire, sanitation, safety, and maintenance requirements
- Resolve guest complaints, employee issues, equipment needs, vendor services, and operational problems as they arise
- Identify ways to improve service, efficiency, performance, safety, and overall store operations
- Support the team with food prep, service, stocking, cleaning, and other hands-on duties when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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