General Manager *

Wendy's is a globally recognized quick-service restaurant chain renowned for its fresh, high-quality food and excellent customer service. With a strong presence across the United States and internationally, Wendy’s has become a favorite destination for fast, friendly dining experiences. The company is committed to maintaining a respectful and supportive work environment, recognizing that its people are its greatest asset. By fostering a culture that values honesty, integrity, and communication, Wendy's ensures employees and customers alike feel valued and engaged. The company is dedicated to opportunity and growth, encouraging employee development and offering a clear path for advancement within the organization.

This particular opportunity is with Manna Inc., an affiliate that operates 165 Wendy’s restaurants and is based in Louisville, Kentucky. Founded in 1988, Manna embodies a culture driven by honesty, integrity, and communication. The company believes strongly in knowing its people, involving their families, and excelling in what they do. It focuses on providing care to all guests, both internal and external, every day. As a minority-owned business, Manna dedicates itself to fostering diversity and inclusion, acting as a vibrant example of equitable workplace practices. Employee development forms a crucial part of their philosophy, supporting teammates through coaching and professional challenges that help them grow. Impressively, more than half of Manna’s management team has risen from hourly positions, reflecting the company’s strong commitment to internal career advancement.

The role of General Manager (GM) at Wendy’s is a pivotal position responsible for the overall success and operational performance of one of Wendy’s restaurants. This is a multi-million dollar business where the GM handles day-to-day operations, ensuring exceptional guest service while maintaining the highest food quality standards. The GM is the key leader and role model in the restaurant, setting the tone for a fun, family-oriented environment. Full accountability lies with the GM for staffing, budgeting, achieving financial goals, and fostering a positive, high-performing team culture. The position demands a motivated individual with excellent interpersonal skills who can lead a cohesive team, increase profitability, and consistently deliver superior service.

Wendy’s offers a competitive benefits package designed to support employees’ health, well-being, and financial security. Benefits include medical, dental, and vision insurance, life insurance, short- and long-term disability, and a comprehensive 401k with company matching. Additional perks such as bonus potential, free meals during shifts, college assistance, education rewards including GED assistance, referral bonuses, tenure recognition, holiday pay, sick pay, uniforms, vacation time, and direct deposit are also provided. Wendy’s emphasizes a workplace culture that supports a balanced quality of life through stable environments and flexible scheduling, including nights, weekends, and holidays.

Working as a Wendy’s General Manager means embracing a fast-paced, dynamic environment requiring strong leadership, financial acumen, and excellent problem-solving abilities. Candidates should have at least two years of management experience in the restaurant or hospitality industry, ideally within fast-casual or quick-service settings. Key skills include proven leadership, exceptional customer service, strong communication, organizational capacity, attention to detail in food safety and quality, and the physical ability to handle demanding operational tasks such as standing for extended periods, lifting heavy items, and moving efficiently through kitchen and dining areas.

As part of a franchise operation under Manna Inc., compensation, benefits, and career pathways can vary by location. Wendy’s encourages interested candidates to apply by contacting the provided phone number. This opportunity represents a rewarding career path for motivated individuals passionate about food service, team leadership, and driving business success in a respected and growing restaurant brand.