Red Lobster logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $72,500.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
weekly pay
quarterly bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
voluntary benefits
401(K) retirement savings plan with company match
Paid vacation
Dining Discounts
Career advancement opportunities

Job Description

Red Lobster is a leading casual dining restaurant chain specializing in seafood cuisine. With a strong commitment to quality, customer satisfaction, and culinary excellence, Red Lobster has earned a reputation for delivering a distinctive dining experience characterized by fresh ingredients, innovative recipes, and exemplary service. The company operates numerous locations across the United States and globally, consistently prioritizing operational excellence and a positive work environment for its employees. As a restaurant-focused brand, Red Lobster seeks to maintain a culture where hospitality and guest satisfaction remain paramount, with an emphasis on teamwork and continuous improvement.

The General Manager at Red Lobster plays a pivotal role in driving the success of the restaurant through effective leadership and operational management. This full-time position offers an annual salary range of USD $60,000.00 to USD $72,500.00. The General Manager is responsible for overseeing all aspects of restaurant operations, including culinary, beverage, and service excellence. Leading a team of managers and crew members, the General Manager fosters a culture of operational excellence grounded in Red Lobster's core principles. This role demands demonstrated leadership capabilities and a dedication to creating an outstanding crew experience.

In this position, the General Manager's performance is measured by balanced results across key areas: guest satisfaction, employee engagement, process excellence, and financial outcomes. The role requires proactive engagement in business leadership, people management, and achieving sustainable growth in sales and profitability. The General Manager also plays an integral part in ensuring compliance with regulatory standards such as ServSafe and local and state certifications.

The successful candidate will benefit from competitive pay and comprehensive benefits, including weekly salary and quarterly bonus eligibility. Immediate benefits include medical, dental, and vision coverage, life insurance, short- and long-term disability, and voluntary benefits. Additionally, the company offers a 401(k) retirement savings plan with company match after one year of service, paid vacation, dining discounts, and opportunities for career advancement through ongoing training and development. This role is ideal for motivated professionals with a proven track record in restaurant or business management who are looking to grow within a supportive and dynamic environment.

Job Requirements

  • Must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • demonstrated excellence in Service & Culinary Manager positions
  • ServSafe certification or ability to obtain
  • proficiency in English verbal and written communication
  • ability to manage team and business operations
  • commitment to guest service and operational excellence

Job Qualifications

  • Must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • 3+ years consistent achievement of highly distinguished business results as a Restaurant Manager preferred
  • demonstrated excellence in Service & Culinary Manager positions required
  • proven leadership and performance record as casual dining/full-service Restaurant Manager required
  • ServSafe, local and state regulatory certificates or ability to obtain
  • proficiency in English communication, verbal and written
  • bachelor's degree preferred

Job Duties

  • Lead restaurant operations through a team of managers and crew
  • demonstrate leadership by living Red Lobster's principles
  • drive a culture of operational excellence focusing on culinary, beverage, and service quality
  • create an outstanding crew experience
  • measure performance through guest, employee, process, and financial goals
  • ensure compliance with health and safety regulations
  • manage sales growth and profitability

Job Criteria

Experience

Expert Level (7+ years)


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