General Manager

Wendy's is one of the most recognized and beloved fast-food restaurant chains known globally for its quality menu and exceptional customer service. Founded in 1969 by Dave Thomas, Wendy's has grown to become a staple in the quick-service restaurant industry, serving millions of customers annually with a commitment to fresh, made-to-order food. As a franchise organization, it operates numerous locations worldwide, each managed independently but united under the brand's core values of quality, service, and cleanliness. Wendy's prides itself on fostering a culture of growth, opportunity, and diversity, promoting from within and investing in their employees' development.

The General Manager role at Wendy's is a pivotal leadership position responsible for the overall daily operations of a restaurant. Reporting to a District Manager, the General Manager leads the restaurant management team, setting the tone and establishing systems that ensure every shift meets and exceeds business objectives. This role involves directing financial controls and operational standards, creating and managing employee schedules, and overseeing hiring, training, and team development. The General Manager ensures a superior customer experience by maintaining operational excellence across all facets of the restaurant, from food safety to customer service to equipment maintenance.

General Managers are crucial in coaching and mentoring staff, fostering a customer-first attitude, and cultivating a productive and motivated team environment. They promote proper procedures and ensure the highest food safety standards are met, including managing health and safety inspections. With a focus on both employee and guest experiences, General Managers balance achieving operational metrics with meeting financial goals, driving sales growth, and maintaining a clean, welcoming restaurant atmosphere.

This role requires individuals who enjoy problem-solving, decision-making, and leading teams with a commitment to teaching and growing others. They must be willing to stand and move during most of their shift, use essential restaurant equipment, and comply with brand standards to deliver great food and service. Wendy's offers career growth opportunities both within and beyond the restaurants, supported by paid training and a suite of benefits. Competitive pay includes monthly bonuses, alongside medical, dental, and vision plans, short-term and long-term disability insurance, life insurance, and a 401(k) with employer match. Employee perks also include meal discounts and an employee discount program.

Wendy's is an equal opportunity employer committed to diversity and inclusion, providing reasonable accommodations for individuals with disabilities. This position requires eligibility to work in the country, willingness to obtain SERV Safe certification by the end of training, and reliable transportation for occasional travel. Candidates must be 21 years or older. As Wendy's restaurants under franchise ownership may vary in compensation and benefits, this role reflects typical responsibilities and opportunities within the franchise system. Joining Wendy's means becoming part of a leading brand dedicated to quality food, community involvement, and employee growth.