General Manager

WenJAI Restaurant Group is a prominent operator in the fast food industry, owning and managing 73 Wendy's restaurants spread across Florida, New Mexico, South Carolina, Tennessee, and Texas. Established as a franchise organization committed to excellence, WenJAI Restaurant Group is deeply rooted in values such as commitment, fairness, honesty, loyalty, and respect. These core principles guide the company in all its operations, ensuring a business environment that fosters growth, leadership, and exemplary customer service. WenJAI is recognized for maintaining high operational standards and engaging actively within the communities it serves. The leadership team brings together over 450 years of combined industry experience, which plays a vital role in driving the company's mission to be "A CUT ABOVE" for its stakeholders. WenJAI Restaurant Group’s focus on quality, service, cleanliness, and a spirited company culture has positioned it as a leader in the evolving franchise fast food restaurant industry.

The role of the General Manager at Wendy's is pivotal in upholding the brand’s standards and achieving operational excellence at each location. Based at the 3116 Broad St., Chattanooga, TN, Wendy’s restaurant, the General Manager will lead the restaurant’s daily operations by providing visionary leadership to all Crew, Shift Supervisors, and Assistant General Managers. The position demands a leader who understands that growing a successful restaurant involves investing in people as much as it does in financial performance. General Managers inspire their teams to exceed expectations and ensure that every customer receives quality food and exemplary service at every visit. This role requires fostering a customer-oriented and highly productive team environment, maintaining the Wendy’s spirit, and ensuring that each menu item served meets Wendy’s renowned quality standards.

Managing the restaurant’s operations involves executing company policies, procedures, programs, and systems while ensuring compliance with all federal, state, and local laws. The General Manager also oversees the achievement of all business objectives including sales goals, operational efficiency, food safety, and customer satisfaction. They are responsible for providing ongoing leadership, training, and career development opportunities for subordinate managers and crew members. This role is essential in creating and maintaining a "People Excellence" environment where employees feel valued, motivated, and equipped to advance their skills and careers.

WenJAI Restaurant Group offers a respectful and inclusive work environment with numerous benefits making it an excellent choice for those who want to grow professionally in the restaurant industry. The company demonstrates a commitment to reasonable accommodations according to the ADA guidelines for employees or applicants with disabilities, emphasizing an inclusive workplace culture. If you are dedicated, enthusiastic, detail-oriented, a team player, and driven to develop others, this role offers the chance to lead and shape a successful Wendy’s franchise restaurant by utilizing your leadership skills, operational expertise, and passion for service excellence.