Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order square hamburgers and a commitment to quality and customer satisfaction. Established in 1969, Wendy's has grown to become one of the leading players in the quick-service restaurant industry, with a strong emphasis on providing value, exceptional service, and an inviting atmosphere. The company prides itself on its iconic menu items, such as the Dave's Single, fresh salads, and Frosty desserts, and its continuous efforts to innovate while maintaining classic flavors that customers love. Wendy's operates through a mix of company-owned and franchisee-operated locations, each striving to uphold the high standards and brand values that have made Wendy's a household name.
This particular role is for a General Manager at one of Wendy's franchisee-operated locations in Altoona, IA, specifically at 3530 8th St. SW. As a General Manager, you will be at the forefront of delivering the Wendy's experience by leading and inspiring a team of Crew, Shift Supervisors, and Restaurant Managers. The primary goal is to ensure every customer interaction exceeds expectations and that the restaurant consistently meets or surpasses its business objectives every shift, every day. This leadership role requires a balance between managing business operations and developing people. General Managers at Wendy's understand that growth is as much about people as it is about financial results. They inspire team members to perform at their best, foster a culture of quality where every item served meets Wendy's standards, and keep the spirit of Wendy's alive within the restaurant environment.
The General Manager takes an active role in staff development by helping team members advance their skills and careers, creating a motivated, customer-focused workforce. This position offers a unique opportunity to be part of a well-established brand while working in an independently owned and operated franchise that determines its own compensation, benefits, and career advancement programs. The role offers the chance to lead a dynamic team, drive operational excellence, and contribute to the ongoing success of the Wendy's brand at the local community level. If you are passionate about hospitality, leadership, and the fast-paced restaurant environment, this position is an excellent fit to grow your career with a company that values quality, customer satisfaction, and people development.
This particular role is for a General Manager at one of Wendy's franchisee-operated locations in Altoona, IA, specifically at 3530 8th St. SW. As a General Manager, you will be at the forefront of delivering the Wendy's experience by leading and inspiring a team of Crew, Shift Supervisors, and Restaurant Managers. The primary goal is to ensure every customer interaction exceeds expectations and that the restaurant consistently meets or surpasses its business objectives every shift, every day. This leadership role requires a balance between managing business operations and developing people. General Managers at Wendy's understand that growth is as much about people as it is about financial results. They inspire team members to perform at their best, foster a culture of quality where every item served meets Wendy's standards, and keep the spirit of Wendy's alive within the restaurant environment.
The General Manager takes an active role in staff development by helping team members advance their skills and careers, creating a motivated, customer-focused workforce. This position offers a unique opportunity to be part of a well-established brand while working in an independently owned and operated franchise that determines its own compensation, benefits, and career advancement programs. The role offers the chance to lead a dynamic team, drive operational excellence, and contribute to the ongoing success of the Wendy's brand at the local community level. If you are passionate about hospitality, leadership, and the fast-paced restaurant environment, this position is an excellent fit to grow your career with a company that values quality, customer satisfaction, and people development.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years of management experience in the food service industry
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong organizational and problem-solving skills
- Ability to motivate and develop team members
- Good physical stamina for restaurant environment
- Valid work authorization
Job Qualifications
- Prior management experience in a fast food or quick service restaurant
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience in meeting business objectives and driving sales
- Commitment to maintaining high quality and customer service standards
- Knowledge of restaurant operations and food safety practices
Job Duties
- Provide vision and leadership to all crew, shift supervisors, and restaurant managers
- Ensure each customer's expectations are exceeded every visit
- Achieve or exceed restaurant business objectives every shift
- Inspire team members to go above and beyond
- Ensure every item served meets Wendy's quality standards
- Maintain the Wendy's spirit in the restaurant
- Develop team members' skills to help them advance
- Create a customer-oriented, highly productive team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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