General Manager

Wendy's is a prominent fast-food restaurant chain known for its quality food offerings and exceptional customer service. Established as one of the leading players in the quick-service restaurant industry, Wendy's prides itself on delivering a fresh and tasty experience to customers nationwide. With its commitment to innovation and excellence, Wendy's continues to expand its footprint, providing opportunities for career growth and development within its diverse and dynamic work environment. The company fosters a culture centered on teamwork, leadership, and operational efficiency, making it a preferred employer for those seeking advancement in the restaurant management sector.

This particular position of General Manager at Wendy's plays a pivotal role in the day-to-day success of the restaurant located at 101 Gateway Center Lane, Baton Rouge, LA 70802. The General Manager serves as the leader of the restaurant management team, driving the business toward achieving its operational and financial goals. Reporting directly to a District Manager, the General Manager is responsible for overseeing daily operations, ensuring compliance with health and safety standards, managing staff schedules, and maintaining fiscal discipline. The role requires a strong focus on creating a customer-first environment, where each guest’s expectations are not only met but exceeded.

The General Manager at Wendy's is tasked with leading, training, and coaching the restaurant team, fostering a positive work environment that emphasizes employee growth and teamwork. This includes managing recruitment efforts such as interviewing and hiring, conducting orientation and ongoing staff development, as well as handling employee relations through coaching and counseling. Upholding proper food handling practices, equipment maintenance, and facility management are critical responsibilities to ensure the restaurant meets all health and safety inspections and maintains operational excellence.

Beyond daily management duties, Wendy's offers its General Managers significant career growth opportunities, recognizing and promoting talent within its ranks to higher leadership roles both within and outside restaurant operations. The company invests in its workforce with paid training programs designed to teach the Wendy’s Way — the brand’s standards for quality, customer service, and operational success. Employees benefit from a competitive pay structure that includes monthly bonuses, alongside a comprehensive benefits package featuring medical, dental, and vision plans, as well as short-term and long-term disability insurance, life insurance options, and a 401(k) plan with employer match. Additionally, perks such as employee discount programs and meal discounts while working contribute to a rewarding employment experience.

Successful candidates are expected to embody a "Customer First" attitude, excelling in problem-solving and decision-making, and demonstrating leadership qualities with a commitment to developing their team. They must be dedicated to maintaining high standards of food safety and operational metrics while balancing employee and guest experiences. Physical stamina is necessary, as the role involves standing and moving throughout shifts and using restaurant equipment like headsets, registers, and grills.

General Managers must be 21 years or older and either have or be willing to obtain ServSafe certification by the end of training, ensuring compliance with food safety protocols. Reliable transportation to the home store and occasional travel to other locations for training and tasks is required. Wendy's is an equal opportunity employer, committed to equal consideration for all qualified applicants regardless of age, race, color, religion, sex, sexual orientation, disability, or national origin. This opportunity is offered through an independently owned and operated Wendy’s franchise, where compensation, benefits, and career programs may vary from company-owned restaurants. Prospective employees must be eligible to work in the United States and pass a background check.