The Wendy's Company logo

GENERAL MANAGER

Columbia, SC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401K with company match
Competitive wages
Paid vacation
payroll deduction plan for Shoes for Crews
credit union memberships
Performance Based Incentives
One on-one training

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its high standards of quality, food safety, and dedication to providing an exceptional customer service experience. Founded in 1969, Wendy's has grown to become one of the largest and most respected quick-service restaurant brands in the world. This establishment prides itself on delivering freshly prepared, high-quality food to customers in a welcoming and efficient environment. At the heart of Wendy's success is its commitment to innovation, community involvement, and sustainable business practices, making it a great place to work and grow a career.

This particular job opening is for the role of General Manager at a Wendy's franchise location situated at 5340 Forest Drive, Columbia, SC 29206. As a General Manager, you will hold the key responsibility of managing and ensuring the achievement of restaurant objectives across various operational areas. This includes the strict execution of company policies, procedures, programs, and systems, all aimed at maintaining Wendy's reputation for excellence. This is an excellent opportunity for individuals who thrive in leadership roles and have passion for delivering customer satisfaction while managing a dynamic and fast-paced restaurant environment.

In this role, the General Manager will provide leadership, direction, training, and development to both management and crew teams. Your ability to foster a positive team culture and motivate employees will be essential to achieving operational targets and delivering a five-star customer experience. General Managers at Wendy's are entrusted with overseeing all aspects of restaurant operations, including inventory control, staff scheduling, food safety compliance, quality assurance, cost management, and customer relations.

Being a General Manager at Wendy's means upholding the company’s values by encouraging teamwork, professional growth, and accountability. You will be expected to work closely with your team to identify opportunities for improvement, implement best practices, and ensure the highest levels of customer satisfaction. This role also requires strong communication skills, strategic decision-making, and the flexibility to adapt to changing situations and demands.

Notably, this job opening is with one of Wendy's many franchisees, meaning the position is independently owned and operated. As such, compensation, benefits, and career advancement opportunities may vary from those found in company-owned locations. Prospective candidates should be prepared for a competitive salary and comprehensive benefits package as part of their overall compensation.

Wendy's offers a dynamic and rewarding working environment for individuals seeking a management position in the restaurant industry. If you are passionate about the food service sector, possess strong leadership abilities, and are motivated to succeed in a challenging role, this opportunity at Wendy's Columbia location could be the perfect next step in your career path.

Job Requirements

  • At least 18 years old
  • High school diploma or GED
  • Ability to stand for long periods without a break
  • Willingness to travel to other restaurants and area office
  • Ability to perform each essential duty satisfactorily
  • Strong desire to provide excellent customer service
  • Ability to work well with others
  • Willingness to work in a fast-paced environment

Job Qualifications

  • High school diploma or GED
  • Proven experience in restaurant management or related leadership role
  • Strong leadership and team management skills
  • Ability to train and develop staff effectively
  • Good communication and organizational skills
  • Knowledge of food safety and quality standards
  • Ability to work under pressure and multitask

Job Duties

  • Manage and ensure achievement of restaurant objectives
  • Execute all company policies, procedures, programs and systems
  • Provide leadership, direction, training and development to management and crew team
  • Oversee daily restaurant operations including quality control and food safety compliance
  • Monitor inventory levels and control costs
  • Schedule staff and manage labor effectively
  • Maintain high standards of customer service and satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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