Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options
Optional Insurances
Performance evaluations
Advancement opportunities
Uniforms Provided
flexible schedules

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order food and commitment to quality. Established in 1969, Wendy's has grown to become one of the largest quick-service hamburger chains in the world, operating thousands of locations across various countries. This success is built on a foundation of quality standards, innovative menu offerings, and a strong emphasis on customer satisfaction. The company values its team members and fosters a positive work environment that encourages professional growth and development.

The position of General Manager at Wendy's is a pivotal leadership role within the restaurant. As a General Manager, you will be responsible for providing vision and leadership to all crew members, shift supervisors, and restaurant managers. Your primary objective will be ensuring that every customer’s expectations are exceeded during each visit. This involves overseeing the daily operations of a designated Wendy's restaurant, ensuring that business objectives are consistently met or surpassed every shift.

This role requires a hands-on leader who can develop and mentor their team effectively. The General Manager will monitor and reinforce food safety procedures, maximize store sales and profit goals, maintain the Wendy's Quality, Service, and Cleanliness (QSC) standards, and ensure the protection of Wendy’s brand and assets. The General Manager plays a vital role in maintaining a positive dining experience by fostering a team of customer-oriented, highly productive employees.

General Managers at Wendy's understand that growth is as much about people as it is about business. They inspire team members to exceed expectations and keep the unique Wendy’s spirit alive within the restaurant. They help team members to advance by developing their skills, creating a collaborative and motivated work environment. Additionally, they anticipate potential problems, take proactive measures to address them, and strive for continual improvement in quality, service, and cleanliness.

From a business perspective, General Managers are responsible for maximizing store sales against budget goals and participating in marketing programs to attract and retain customers. The role includes managing inventory, controlling costs, ensuring compliance with company policies, and maintaining a clean and safe work environment for both employees and customers.

This job opportunity is offered by one of Wendy's independently owned and operated franchise locations. Compensation, benefits, and career programs may vary from company-owned stores. The General Manager position offers competitive pay and various employee benefits such as bonuses, sick and vacation time, a free meal program, and health insurance options including medical, dental, and vision coverage.

The specific location for this role is at 27826 Clinton Keith Rd, Murrieta, CA 92562. The ideal candidate will be a dependable, professional leader with a strong work ethic, excellent math skills, and the ability to communicate fluently in English. This position requires physical activity including standing for long periods, bending, kneeling, and lifting, ensuring readiness to handle the demands of a fast-paced restaurant environment.

Overall, this General Manager role at Wendy's offers a challenging and rewarding career path for individuals passionate about leadership, customer service, and operational excellence within the quick-service restaurant industry. The position provides numerous opportunities for advancement and ongoing professional development.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of restaurant management experience
  • Must be dependable and punctual
  • Neat, clean, and professional appearance
  • Up-beat and engaging personality
  • Fluent English-speaking and writing skills
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Strong work ethic
  • Excellent math skills including basic computations and basic algebra
  • Ability to travel to other restaurants, meetings, etc. as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Excellent math skills including basic algebra concepts
  • Fluent English-speaking and writing skills
  • Strong leadership and team development abilities
  • Ability to communicate clearly and effectively
  • Ability to travel to other restaurants and meetings as needed

Job Duties

  • Provide vision and leadership to crew, shift supervisors, and restaurant managers
  • Oversee daily restaurant operations to ensure business objectives are met
  • Develop and mentor team members to build a customer-oriented, productive staff
  • Monitor and enforce food safety procedures and QSC standards
  • Maximize store sales goals and participate in marketing programs
  • Anticipate and address operational problems proactively
  • Maintain fast, accurate service and exceptional customer experiences

Job Criteria

Experience

Mid Level (3-7 years)


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