General Manager

Wendy's is a renowned fast-food restaurant chain known for its fresh, quality food and exceptional customer service. Established with a commitment to providing great-tasting food made from fresh ingredients, Wendy's has grown into one of the leading names in the quick-service restaurant industry. This franchise location, independently owned and operated, embraces the brand's values by delivering a unique dining experience to its community in Richmond, VA. Wendy's prides itself on fostering a culture where team members are treated like family, creating an environment that encourages growth, teamwork, and dedication to excellence. The company is an equal opportunity employer, welcoming individuals from diverse backgrounds, including all races, religions, nationalities, genders, and the LGBTQ+ community. Wendy's also ensures that reasonable accommodations are provided to employees with disabilities to perform their essential job functions effectively.

The General Manager (GM) role at this Wendy's location on 4805 W Broad Street in Richmond, VA, carries the significant responsibility of leading a multi-talented team and overseeing all restaurant operations. As a GM, you will be in charge of managing both the people and day-to-day business activities, ensuring the delivery of fresh food prepared correctly and served with outstanding customer service. The position demands a hands-on leader who can inspire shift managers and crew members to perform their best during every shift, improving continuously to achieve higher standards. Your leadership will directly contribute to maintaining the restaurant's reputation for great food, great service, and a welcoming atmosphere that keeps customers coming back.

This role requires you to take charge of increasing store sales and profit goals by implementing effective operational strategies and motivating your team to meet and exceed targets. Whether you have risen through the ranks from a crew member or are transitioning from another foodservice organization, believing in the Wendy's brand and being proud to be a part of its family are essential. The position offers an opportunity to build a dynamic team, lead with integrity and passion, and grow your career within the Wendy's franchise network. Flexible work availability and readiness to travel to other locations when needed are important aspects of the job. This role also involves working in a fast-paced environment, handling various physical tasks such as standing for long periods, bending, kneeling, and lifting moderate weights. You will be expected to use and understand a range of restaurant equipment, from grills to registers and computer systems.

In summary, joining Wendy's as a General Manager means leading a driven team committed to daily excellence, fostering a positive and inclusive workplace, and driving business success in a vibrant community. This opportunity not only provides professional growth but also the chance to be part of a family-oriented company that values your leadership and dedication to quality.