General Manager

WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator with a portfolio of over 300 stores across 17 states. They are a licensed franchisee managing well-known brands such as El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Cafe. This diverse and expansive operation showcases WKS's capability and commitment to excellence in the competitive restaurant industry, ensuring outstanding service and quality at every location. The company values leadership, operational efficiency, and customer satisfaction, which are central to their growth strategy and daily operations.

Within this thriving corporate environment, the role of a Wendy’s Restaurant General Manager is crucial. The General Manager is responsible for the complete management of Wendy’s restaurant operations and staff. This includes implementing all company policies, procedures, programs, and systems to ensure that the restaurant achieves its operational objectives while adhering strictly to all company guidelines. The role demands a strong focus on compliance with federal, state, and local laws, along with upholding ethical business practices.

As a leader, the General Manager provides direction, training, and development to subordinate managers and crew members, fostering a positive work environment that promotes growth and teamwork. They oversee all aspects of restaurant activities, ensuring financial targets are met through careful oversight of profit and loss analysis, corrective actions, and performance management. The position requires proficiency in interviewing, training, budgeting, and planning to maintain a fully staffed and efficient operation that consistently delivers excellent customer service.

This position offers a comprehensive benefits package including medical, vision, dental, and life insurance with eligibility starting the first day of the month following 30 days of employment. Employees can also participate in a 401k plan with up to a 4% company match and immediate vesting after one year of employment. Paid vacation is provided annually, starting with two weeks (10 days) accrued bi-weekly and increasing to three weeks (15 days) after five years of service. Certification requirements include completing GM Core classes and the Crew Interviewing Workshop within 90 days of hire or promotion, and being Serve-Safe certified.

This employment opportunity is with a franchisee of Wendy’s, and as such, compensation, benefits, and career progression programs may vary from company-owned locations. The ideal candidate for the General Manager role will have a bachelor’s degree or equivalent experience, strong analytical and reasoning skills, the ability to communicate effectively in writing and in group settings, and a solid understanding of supervisory and restaurant operational practices. This role is ideal for individuals seeking to grow their career within a reputable and fast-paced restaurant franchise environment where leadership and operational excellence are rewarded.