Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Career development opportunities
Employee Discounts
flexible schedule
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality food and exceptional customer service. Founded in 1969, Wendy's has grown to become one of the largest and most popular fast-food chains worldwide, offering a diverse menu featuring fresh, made-to-order burgers, chicken sandwiches, salads, and beverages. The company prides itself on delivering a quick and friendly dining experience while maintaining high standards of food quality and customer satisfaction. Each Wendy's location operates as a vital community hub, serving millions of guests every day and fostering a positive work environment for its employees.
This particular Wendy's location situated at 5170 Reidsville Rd., Walkertown, NC, is part of a franchise group that operates independently from company-owned outlets. As a franchise, this location may offer unique benefits, compensation, and career advancement opportunities tailored to their team members while upholding the overarching Wendy's brand values and standards.
The role of the Restaurant General Manager at Wendy's is pivotal in ensuring the smooth operation and success of the restaurant. This position demands a high-performing and driven leader passionate about delivering outstanding guest service in a fast-paced environment. The General Manager is responsible for meeting sales targets, managing financial aspects such as budgeting and labor control, and ensuring the restaurant adheres to company policies and quality standards. A key part of the role involves cultivating a service environment that exceeds guest expectations for friendliness, speed, and accuracy.
The General Manager will lead by example, building a cohesive team committed to the highest standards of guest service. They will communicate effectively with guests to gather feedback and identify opportunities for improving food quality and service. Training, mentoring, and regularly providing feedback to team members are essential duties to help grow a motivated and efficient workforce. This leader fosters a positive workplace culture where employees are encouraged to perform their best and feel valued.
Safety, cleanliness, and regulatory compliance are critical responsibilities for this role, as the General Manager ensures all federal, state, and local laws and regulations are followed. They are also charged with maintaining the restaurant’s physical environment, including routine maintenance and repairs of equipment and keeping inventory well-organized and accessible.
The ideal candidate for this position will possess strong knowledge of restaurant policies, financial reporting including profit and loss statements, and labor cost management. Excellent interpersonal skills are necessary to professionally interact with team members and guests alike. The role requires proficiency in basic computer skills to manage business reports and implement policies effectively.
Working as a Restaurant General Manager involves a significant time commitment, with hours ranging from 50 to 55 per week, including weekends. A valid driver's license and proof of insurance are required due to the nature of the role which may include travel between multiple locations or off-site duties.
Wendy's is an equal employment opportunity employer, and this franchise location is committed to hiring without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. The franchise operates independently, meaning compensation, benefits, and career programs may vary but consistently aim to support employee growth and satisfaction.
Joining Wendy's as a Restaurant General Manager offers the chance to be a part of a respected brand with a strong community presence. It provides an opportunity to develop leadership skills, influence a team positively, and drive business success in a dynamic, customer-focused environment. This role is ideal for someone passionate about the food service industry, dedicated to excellence, and motivated to lead and inspire others in a fast-paced restaurant setting.
This particular Wendy's location situated at 5170 Reidsville Rd., Walkertown, NC, is part of a franchise group that operates independently from company-owned outlets. As a franchise, this location may offer unique benefits, compensation, and career advancement opportunities tailored to their team members while upholding the overarching Wendy's brand values and standards.
The role of the Restaurant General Manager at Wendy's is pivotal in ensuring the smooth operation and success of the restaurant. This position demands a high-performing and driven leader passionate about delivering outstanding guest service in a fast-paced environment. The General Manager is responsible for meeting sales targets, managing financial aspects such as budgeting and labor control, and ensuring the restaurant adheres to company policies and quality standards. A key part of the role involves cultivating a service environment that exceeds guest expectations for friendliness, speed, and accuracy.
The General Manager will lead by example, building a cohesive team committed to the highest standards of guest service. They will communicate effectively with guests to gather feedback and identify opportunities for improving food quality and service. Training, mentoring, and regularly providing feedback to team members are essential duties to help grow a motivated and efficient workforce. This leader fosters a positive workplace culture where employees are encouraged to perform their best and feel valued.
Safety, cleanliness, and regulatory compliance are critical responsibilities for this role, as the General Manager ensures all federal, state, and local laws and regulations are followed. They are also charged with maintaining the restaurant’s physical environment, including routine maintenance and repairs of equipment and keeping inventory well-organized and accessible.
The ideal candidate for this position will possess strong knowledge of restaurant policies, financial reporting including profit and loss statements, and labor cost management. Excellent interpersonal skills are necessary to professionally interact with team members and guests alike. The role requires proficiency in basic computer skills to manage business reports and implement policies effectively.
Working as a Restaurant General Manager involves a significant time commitment, with hours ranging from 50 to 55 per week, including weekends. A valid driver's license and proof of insurance are required due to the nature of the role which may include travel between multiple locations or off-site duties.
Wendy's is an equal employment opportunity employer, and this franchise location is committed to hiring without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. The franchise operates independently, meaning compensation, benefits, and career programs may vary but consistently aim to support employee growth and satisfaction.
Joining Wendy's as a Restaurant General Manager offers the chance to be a part of a respected brand with a strong community presence. It provides an opportunity to develop leadership skills, influence a team positively, and drive business success in a dynamic, customer-focused environment. This role is ideal for someone passionate about the food service industry, dedicated to excellence, and motivated to lead and inspire others in a fast-paced restaurant setting.
Job Requirements
- Must have a valid driver's license and proof of valid insurance
- Must be able to work a minimum of 50 - 55 hours per week including weekends
- Knowledge of all restaurant policies and procedures
- Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Basic computer skills
- Ability to implement policies and procedures
- Ability to develop employees through training and counseling
- Knowledge of recruiting and interviewing potential team members
- Manage conflict resolution
- Create and maintain a positive work environment
Job Qualifications
- Knowledge of all restaurant policies and procedures
- Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Basic computer skills
- Ability to implement policies and procedures
- Ability to develop employees through training and counseling
- Knowledge of recruiting and interviewing potential team members
- Manage conflict resolution
- Create and maintain a positive work environment
Job Duties
- Creates an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service
- Builds team understanding and commitment to guest service standards
- Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities
- Direct and conducts regular training with team members
- Provides regular feedback to team members and identifies areas for improvement
- Creates a workplace where team members strive to do their best
- Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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