Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options
Optional Insurances
Performance evaluations
Advancement opportunities
Uniforms Provided
flexible schedules

Job Description

Wendy's is a globally recognized quick-service restaurant chain known for its fresh, high-quality food and commitment to customer satisfaction. Founded with a vision to deliver exceptional dining experiences, Wendy's has grown into one of the leading brands in the fast-food industry. The company prides itself on its innovative menu, welcoming atmosphere, and strong community ties, making it a popular choice among customers. As a franchise-operated business, Wendy's restaurants maintain high standards in food quality, service, and cleanliness, all while fostering career growth and development opportunities for their employees across various locations.

The role of General Manager at Wendy's is a pivotal leadership position responsible for the overall management and performance of a designated restaurant. This position demands a blend of strategic vision, operational expertise, and people management skills. A General Manager leads and motivates a team comprising Crew members, Shift Supervisors, and Restaurant Managers to consistently exceed customer expectations and achieve business objectives. This role focuses on creating a positive dining atmosphere by ensuring adherence to food safety procedures, maintaining quality, service, and cleanliness standards, and driving sales and profitability. The General Manager also plays an essential role in protecting the Wendy's brand and assets by upholding company policies and standards.

Working as a General Manager at Wendy's means embracing a leadership philosophy that values the growth of people as much as financial success. The successful candidate will inspire their team to provide excellent service, keep the Wendy's spirit alive within the restaurant, and foster a culture of continuous improvement. Emphasis is placed on developing each team member’s skills, encouraging career advancement, and building a cohesive, customer-oriented workforce. The role also requires proactive problem identification and resolution to maintain fast, accurate service and meet or exceed both company and customer expectations.

At Wendy's, compensation reflects competitive pay along with a comprehensive bonus program recognizing performance and commitment. Additional benefits include sick time, vacation time, a free meal program, and life insurance, along with health insurance options such as medical, dental, and vision coverage. Employees can also access optional insurance plans including short-term and long-term disability, additional life insurance, hospital, accidental, and critical illness insurance. Regular performance evaluations provide structured feedback and pathways for career advancement, reinforced with provision of uniforms and flexible scheduling to support work-life balance.

This position requires candidates to be at least 18 years old with a high school diploma or GED and at least one year of restaurant management experience. Ideal candidates possess strong leadership qualities, a collaborative nature, excellent math skills including basic algebra, and a professional, engaging personality. Physical demands include the ability to stand for long periods and perform tasks involving bending, kneeling, and lifting weights between 25-50 pounds. The General Manager must also be willing and able to travel to other restaurants and meetings as required.

Located in Torrance, CA, this Wendy's franchise offers a dynamic work environment in a thriving community setting. The franchise operates independently and maintains its own compensation and benefits programs. Candidates interested in a rewarding leadership opportunity are encouraged to consider this role as a chance to grow professionally within a leading brand renowned for quality and customer satisfaction.

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or GED
  • one year of restaurant management experience
  • must be dependable and punctual
  • neat, clean and professional appearance
  • upbeat and engaging personality
  • fluent English-speaking and writing skills
  • highly collaborative nature
  • exhibit a sense of urgency
  • strong work ethic
  • excellent math skills including basic computations and ability to apply basic algebra
  • ability to travel to other restaurants, meetings, etc. as needed
  • ability to stand for long periods
  • frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • one year of restaurant management experience
  • excellent math skills including basic computations and ability to apply basic algebra
  • fluent English-speaking and writing skills
  • neat, clean and professional appearance
  • upbeat and engaging personality
  • highly collaborative nature
  • strong work ethic
  • exhibit a sense of urgency

Job Duties

  • Provide vision and leadership to all Crew, Shift Supervisors, and Restaurant Managers
  • ensure each customer's expectations are exceeded every visit
  • achieve or exceed business objectives every shift, every day
  • oversee operations for a designated Wendy's restaurant
  • develop and mentor team members
  • monitor and reinforce food safety procedures
  • maximize store sales and profit goals
  • maintain Quality, Service, and Cleanliness standards
  • ensure protection of Wendy's brand and assets
  • inspire team members to go above and beyond
  • help every team member advance by developing their skills
  • create a team of customer-oriented, highly productive employees
  • anticipate and identify problems and initiate appropriate corrective action
  • maintain fast, accurate service and provide excellent customer service
  • ensure continual improvement of Quality, Service, and Cleanliness
  • maximize store sales goals versus budget including participation in marketing programs

Job Criteria

Experience

Mid Level (3-7 years)


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