General Manager

Wendy's is a globally recognized fast-food restaurant chain known for its quality food, exceptional customer service, and a welcoming dining atmosphere. As a franchise operation, each Wendy's location embodies the brand's commitment to serving fresh, high-quality ingredients while fostering a positive customer experience. The restaurant industry demands energetic leadership and a strong team-oriented culture, and Wendy's exemplifies these traits by capitalizing on its rich heritage and innovative approach to meet and exceed customer expectations. Wendy's has established itself as a leader in the fast-casual dining segment, with a focus on delivering fast, accurate service in a clean and friendly environment. The company's emphasis on quality, service, and cleanliness — famously known within the industry as QSC standards — are foundational pillars supporting every restaurant's success.

This opportunity is for a General Manager position at one of Wendy's franchise locations situated at 1209 E. Pine St., Tulsa, OK 74106. This role is a chance for an experienced restaurant management professional to lead and shape the team that interacts directly with customers every day. As a General Manager, you will hold the critical responsibility of overseeing the overall operations of the designated restaurant, ensuring that the business achieves or surpasses its commercial objectives on every shift. Your leadership will be pivotal in maintaining and elevating the Wendy's brand through diligent adherence to operational standards and by cultivating an environment where both employees and customers feel valued and satisfied.

This role involves not just oversight but also active mentorship and development of the crew, shift supervisors, and restaurant managers. One of the key aspects of the role is ensuring consistent compliance with food safety procedures, which collectively safeguard the customer’s dining experience and the restaurant's reputation. Managing sales goals and profit targets is an essential part of your duties, as is participating in marketing programs to drive growth. The General Manager at Wendy's must embody and inspire the spirit of the brand within the restaurant, motivating team members to go above and beyond, nurturing their skills, fostering a highly productive customer-oriented team, and proactively addressing any operational challenges.

At Wendy's, growth is viewed holistically — it is as much about people development as it is about financial performance. An ideal candidate for this role is someone who demonstrates a strong work ethic, excellent math skills to manage the back-office computations, fluency in English to communicate effectively, and a collaborative nature that promotes a positive work culture. The position offers competitive pay, a bonus program, and a variety of benefits including health insurance options, paid time off like vacation and sick time, life insurance, and opportunities for career advancement. This role is ideal for managers who are eager to further their career in the foodservice industry with a dynamic, supportive franchise organization that values leadership, integrity, and excellence in customer service.