Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh and high-quality menu offerings, exceptional customer service, and vibrant restaurant culture. As a leader in the quick-service restaurant industry, Wendy's has built a reputation for delivering great tasting food and a welcoming dining experience. Each location focuses on upholding the brand's commitment to quality, innovation, and customer satisfaction. The company embraces a culture that values teamwork, inclusivity, and continuous growth, both for its employees and the business. Wendy's operates through a combination of company-owned and independently franchised restaurants, providing a dynamic and diverse work environment. This specific job opportunity is within one of Wendy's many franchise-operated locations, which means compensation, benefits, and career advancement opportunities may differ from company-owned outlets while maintaining the core Wendy's brand standards.
The role of General Manager at Wendy's is pivotal in ensuring the smooth operation and business success of the restaurant. General Managers are the visionary leaders who guide and mentor crew members, shift supervisors, and restaurant managers. They are responsible for not only managing daily operations effectively but also for fostering an environment that motivates staff to exceed customer expectations consistently. Growth in this position is seen not just in financial terms but also through the personal and professional development of team members. General Managers inspire their teams to perform at their highest potential, maintain the quality standards that Wendy's is known for, and keep the spirit and culture of Wendy's alive within the restaurant.
At the heart of this role is a dedication to delivering exceptional customer service while driving business objectives during every shift. General Managers play a vital role in maintaining product quality, ensuring customer satisfaction, managing restaurant performance metrics, and leading by example. They develop and implement strategies that maximize employee productivity and engagement, resulting in a customer-oriented and highly efficient work team. Leadership involves coaching and providing career development opportunities to staff, helping team members to advance their skills and progress within the company. The position demands strong organizational, communication, and problem-solving capabilities to meet the dynamic needs of a fast-paced restaurant environment. Located at 1515 Northwest 7th Street, Miami, FL, this Wendy's franchise location is looking for a dedicated General Manager to lead the team and drive the restaurant's success.
The role of General Manager at Wendy's is pivotal in ensuring the smooth operation and business success of the restaurant. General Managers are the visionary leaders who guide and mentor crew members, shift supervisors, and restaurant managers. They are responsible for not only managing daily operations effectively but also for fostering an environment that motivates staff to exceed customer expectations consistently. Growth in this position is seen not just in financial terms but also through the personal and professional development of team members. General Managers inspire their teams to perform at their highest potential, maintain the quality standards that Wendy's is known for, and keep the spirit and culture of Wendy's alive within the restaurant.
At the heart of this role is a dedication to delivering exceptional customer service while driving business objectives during every shift. General Managers play a vital role in maintaining product quality, ensuring customer satisfaction, managing restaurant performance metrics, and leading by example. They develop and implement strategies that maximize employee productivity and engagement, resulting in a customer-oriented and highly efficient work team. Leadership involves coaching and providing career development opportunities to staff, helping team members to advance their skills and progress within the company. The position demands strong organizational, communication, and problem-solving capabilities to meet the dynamic needs of a fast-paced restaurant environment. Located at 1515 Northwest 7th Street, Miami, FL, this Wendy's franchise location is looking for a dedicated General Manager to lead the team and drive the restaurant's success.
Job Requirements
- high school diploma or equivalent
- prior experience in management within food service or retail
- ability to work in a fast-paced environment
- strong interpersonal skills
- flexibility to work varied shifts
- commitment to team development
- legal work authorization in the US
Job Qualifications
- experience in restaurant or retail management
- strong leadership and communication skills
- ability to motivate and inspire a team
- knowledge of food safety and quality standards
- customer service focus
- problem-solving abilities
- basic financial and business acumen
Job Duties
- provide vision and leadership to all crew and management staff
- ensure customer expectations are exceeded every visit
- achieve or exceed business objectives every shift
- inspire team members to go above and beyond
- ensure every item served meets Wendy's quality standards
- maintain Wendy's spirit in the restaurant
- develop team members' skills to help them advance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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