Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Wendy's is a renowned fast-food restaurant chain known for its quality food, exceptional customer service, and welcoming atmosphere. Established with a strong commitment to providing fresh ingredients and a diverse menu, Wendy's continues to be a popular destination for customers seeking quick yet satisfying meals. Wendy's operates through a combination of company-owned and franchised restaurants, each upholding the brand's core values and standards to ensure a consistent experience across locations. The franchise model allows for local ownership and management, adapting to community needs while maintaining overall brand integrity.
This particular job opportunity is with a Wendy's franchise located at 2275 MC KEE ROAD, San Jose, CA 95116. As a franchise-operated location, compensation, benefits, and career development programs may vary from those offered at company-owned Wendy's restaurants. This provides a unique environment where local management has the flexibility to tailor operations and employee programs to best fit the needs of their team and customers.
The role of General Manager at Wendy's is a pivotal leadership position that requires a dynamic individual capable of driving both business success and team development. General Managers serve as visionary leaders who inspire crew members, shift supervisors, and restaurant managers to deliver exceptional customer experiences every day. Leadership at this level focuses not only on meeting financial goals but also on cultivating a motivated, skilled, and customer-focused workforce. Growth and success at Wendy's are seen as equally dependent on developing people as on achieving financial milestones.
Key responsibilities of the General Manager include ensuring that every item served meets Wendy's high-quality standards, keeping the restaurant environment energized and aligned with the Wendy's spirit, and fostering a team culture that prioritizes customer satisfaction and operational excellence. By nurturing employee skills and encouraging team members to exceed expectations, the General Manager plays a critical role in building a productive and motivated staff committed to the brand's values.
At Wendy's, the General Manager's influence extends beyond day-to-day operations to shaping career pathways for team members. This role emphasizes employee development, offering guidance and opportunities to advance within the organization. The ideal candidate understands that success comes from people performing at their best and believes in creating an environment where teamwork and customer orientation thrive.
Working as a General Manager for Wendy's franchise means being part of a vibrant, fast-paced industry with the opportunity to make a tangible difference in a community-facing business. It requires strong communication and leadership skills, a passion for quality service, and the ability to manage multiple priorities effectively. The role promises personal growth, professional challenges, and the satisfaction of leading a well-respected brand known for its commitment to quality and customer service.
This particular job opportunity is with a Wendy's franchise located at 2275 MC KEE ROAD, San Jose, CA 95116. As a franchise-operated location, compensation, benefits, and career development programs may vary from those offered at company-owned Wendy's restaurants. This provides a unique environment where local management has the flexibility to tailor operations and employee programs to best fit the needs of their team and customers.
The role of General Manager at Wendy's is a pivotal leadership position that requires a dynamic individual capable of driving both business success and team development. General Managers serve as visionary leaders who inspire crew members, shift supervisors, and restaurant managers to deliver exceptional customer experiences every day. Leadership at this level focuses not only on meeting financial goals but also on cultivating a motivated, skilled, and customer-focused workforce. Growth and success at Wendy's are seen as equally dependent on developing people as on achieving financial milestones.
Key responsibilities of the General Manager include ensuring that every item served meets Wendy's high-quality standards, keeping the restaurant environment energized and aligned with the Wendy's spirit, and fostering a team culture that prioritizes customer satisfaction and operational excellence. By nurturing employee skills and encouraging team members to exceed expectations, the General Manager plays a critical role in building a productive and motivated staff committed to the brand's values.
At Wendy's, the General Manager's influence extends beyond day-to-day operations to shaping career pathways for team members. This role emphasizes employee development, offering guidance and opportunities to advance within the organization. The ideal candidate understands that success comes from people performing at their best and believes in creating an environment where teamwork and customer orientation thrive.
Working as a General Manager for Wendy's franchise means being part of a vibrant, fast-paced industry with the opportunity to make a tangible difference in a community-facing business. It requires strong communication and leadership skills, a passion for quality service, and the ability to manage multiple priorities effectively. The role promises personal growth, professional challenges, and the satisfaction of leading a well-respected brand known for its commitment to quality and customer service.
Job Requirements
- high school diploma or equivalent
- prior management experience in a fast-food or restaurant environment
- excellent communication skills
- ability to work flexible hours including weekends
- strong organizational and multitasking abilities
- basic computer skills
- willingness to lead by example and foster a positive work environment
Job Qualifications
- proven leadership experience in restaurant or retail management
- strong interpersonal and communication skills
- ability to inspire and motivate a team
- commitment to high-quality customer service standards
- experience managing budgets and operations
- problem-solving and decision-making abilities
- knowledge of food safety and health regulations
Job Duties
- provide vision and leadership to all crew, shift supervisors and restaurant managers
- ensure each customer’s expectations are exceeded every visit
- achieve or exceed business objectives every shift, every day
- inspire team members to go above and beyond
- ensure every item served is Wendy’s quality
- keep the Wendy’s spirit alive in the restaurant
- help every team member advance by developing their skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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