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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,000.00 - $85,000.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual restaurant chain known for its commitment to cultivating a better world through responsibly sourced, classically cooked real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Founded with a mission to transform the fast-food industry, Chipotle has grown to operate restaurants across the United States, Canada, the United Kingdom, France, and Germany. Unlike many other restaurant companies of its size, Chipotle owns and operates all its locations in North America and Europe, allowing strict quality control and consistency in customer experience. Their team is passionate about delivering a great guest experience and leading innovations in digital, technology, and sustainable business practices. As a people-first company with a strong culture rooted in values, Chipotle champions diversity, equity, and inclusion across all levels of its workforce. They provide reasonable accommodations for qualified applicants with disabilities, further emphasizing their commitment to an inclusive workplace environment.

The General Manager role at Chipotle offers a unique opportunity to lead a fast-growing, dynamic business dedicated to making better food accessible to everyone. As the company expands rapidly, opening a new restaurant nearly every day, Chipotle is seeking leaders who thrive on building teams, driving operational excellence, and fostering a culture of hospitality. The General Manager leads from the front, overseeing the entire employee lifecycle including recruitment, hiring, training, and performance management. This role requires a strong focus on guest obsession, upholding operational standards such as food safety, speed, accuracy, and delivering an excellent dining experience. General Managers are responsible for managing their restaurant’s financial performance, including profit and loss control, sales forecasting, and achieving annual sales and cash flow targets.

This position offers a comprehensive package with a base salary ranging from $61,000 to $85,000 annually, complemented by quarterly cash bonuses related to individual and business performance. Additional benefits include medical, dental, and vision insurance, retirement savings plan, tuition assistance, paid time off, holiday closures, and bonuses tied to people development and quarterly results. The General Manager works a flexible schedule that includes lunch, dinner, and weekend shifts to provide leadership coverage across all hours of operation.

Physical demands of the role require the ability to stand and walk for up to 10 hours daily, lift weights up to 50 lbs, and perform activities essential to fast-paced kitchen and restaurant environments. This position demands strong communication skills and a genuine enthusiasm for leading people and cultivating a winning team culture.

In summary, the General Manager role at Chipotle is a high-impact leadership position designed for individuals passionate about hospitality, team development, and operational success. It offers career growth opportunities in a company dedicated to innovation, sustainability, and serving real food with purpose. For candidates motivated to shape the future of fast food while advancing their leadership skills, this role represents an exciting career path within a values-driven organization.

Job Requirements

  • Previous restaurant management experience
  • Ability to stand and walk for 10 hours a day
  • Ability to lift 50lbs / 25kgs
  • Strong communication skills
  • Flexibility to work lunch, dinner, and weekend shifts
  • Commitment to upholding food safety standards
  • High school diploma or equivalent

Job Qualifications

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales and cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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