General Manager

Dave's Hot Chicken is a rapidly growing fast-casual restaurant known for its delicious, quality chicken and dynamic dining experience. Founded with a mission to bring Nashville-style hot chicken to a wider audience, Dave's Hot Chicken has quickly established itself as a leader in the quick-service restaurant industry, combining high-quality food with exceptional customer service and a fun, energetic atmosphere. The company focuses on providing a positive work environment that encourages team growth, development, and a strong sense of community among its employees and guests alike. As a business, Dave's Hot Chicken emphasizes operational excellence, guest satisfaction, and consistent growth through innovation and strategic leadership.

The General Manager role at Dave's Hot Chicken is a pivotal position responsible for coordinating and overseeing all daily operations to ensure the restaurant runs efficiently and profitably. This leadership role requires a dynamic individual who can build and inspire a strong team while maintaining high standards of service, food quality, safety, and cleanliness. The General Manager acts as the primary point of accountability for all restaurant activities, including managing staff performance, ensuring adherence to operational procedures, training and development, and executing the restaurant's business plan. This position requires someone with prior management experience in food service, who is comfortable working in a fast-paced environment and passionate about fostering a positive guest experience.

The General Manager plays a vital role in creating an operational culture that prioritizes teamwork, communication, and guest satisfaction. They lead by example, providing clear direction, coaching, and feedback to the restaurant management team and staff to promote efficiency and morale. Key responsibilities also include inventory management, scheduling, cash handling, compliance with safety and sanitation standards, and resolving guest concerns professionally. They ensure that all administrative duties, including documentation and reporting, are completed accurately and timely.

In addition, the General Manager must be highly organized and proactive in planning daily routines, forecasting sales, and implementing strategies to achieve business goals. This role demands excellent communication skills, a performance-driven mindset, and a commitment to upholding company policies and standards. The ideal candidate is energetic, detail-oriented, and driven to deliver exceptional guest experiences while maintaining operational profitability. Employment type is full-time, and the role requires flexibility to work nights, weekends, holidays, and opening or closing shifts. The salary is competitive within the industry, reflecting the level of responsibility and expertise required.