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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $103,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Pacific Catch, Inc. is a renowned seafood restaurant brand known for its commitment to providing high-quality dining experiences that emphasize fresh, sustainable seafood and exceptional hospitality. Established with a strong dedication to culinary excellence and community engagement, Pacific Catch focuses on delivering a vibrant and welcoming atmosphere where guests can enjoy thoughtfully crafted dishes inspired by coastal flavors. As a company, Pacific Catch prioritizes creating a supportive and dynamic work environment that values personal and professional growth, team collaboration, and adherence to core values that promote respect, integrity, and enthusiasm. The organization's success is deeply rooted in its people, emphasizing... Show More
Job Requirements
- 5+ years hospitality experience including at least 3 years of experience in management
- Managed other successful, high-volume restaurants or perhaps in an innovative chain
- Proven track record of effectively and empathetically training, mentoring, and managing hourly employees
- Experienced in professional and prompt business correspondence
- Positive and raving reviews from both former employers and people you’ve managed
- Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length
- Must be able to reach, bend, stoop and frequently lift up to 25 pounds
- Open to a possible transfer to another Pacific Catch location in the future (throughout the San Francisco Bay Area)
- Degree in Hospitality, Business, Marketing, or Communication is a plus
Job Qualifications
- Strong leadership, hospitality, and people management skills
- Ability to communicate effectively with higher leadership, team members, and guests
- Advanced knowledge of food, ingredients, wine, and spirits
- Computer skills in Excel, Toast POS, Open Table, Google Mail, and calendars
- Personal and emotional stability
- must serve as strong and positive role model
- Passionate about protecting our oceans and environment
- 5+ years hospitality experience including at least 3 years of experience in management
- Managed other successful, high-volume restaurants or perhaps in an innovative chain
- Proven track record of effectively and empathetically training, mentoring, and managing hourly employees
- Experienced in professional and prompt business correspondence
- Positive and raving reviews from both former employers and people you’ve managed
- Degree in Hospitality, Business, Marketing, or Communication is a plus
Job Duties
- Effectively manage a Pacific Catch restaurant and its team members within the policies and guidelines of the company while exemplifying our Core Values each day
- Provide direction, leadership and mentoring to all FOH and BOH team members every shift
- Ensure fast, accurate service, and positive and polite guest relations
- Be the face of Pacific Catch: engaged with the community, introducing our food, inviting the guests in, and ensuring a memorable hospitality experience
- Ensuring that entire facility and service area is full/clean/abundant during service
- Handle guest complaints/concerns with empathy, professionalism, and prompt attention
- Completion of daily, weekly, and monthly operational, administrative, and HR-related duties
- Review and understand P&L statements, always looking for opportunities to improve sales or manage costs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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