General Manager

Pacific Catch, Inc. is a renowned seafood restaurant brand known for its commitment to providing high-quality dining experiences that emphasize fresh, sustainable seafood and exceptional hospitality. Established with a strong dedication to culinary excellence and community engagement, Pacific Catch focuses on delivering a vibrant and welcoming atmosphere where guests can enjoy thoughtfully crafted dishes inspired by coastal flavors. As a company, Pacific Catch prioritizes creating a supportive and dynamic work environment that values personal and professional growth, team collaboration, and adherence to core values that promote respect, integrity, and enthusiasm. The organization's success is deeply rooted in its people, emphasizing the importance of nurturing talent and valuing the contributions of every team member to achieve outstanding results. This philosophy translates into consistent, memorable experiences for guests and a prestigious reputation within the competitive hospitality industry.

The role of General Manager at Pacific Catch, Inc. is a pivotal leadership position responsible for managing a restaurant's operations and team members in line with the company’s standards and Core Values. This full-time, exempt role demands a dedicated and experienced professional capable of overseeing all aspects of restaurant functions with efficiency and excellence. The General Manager acts as the face of the brand, engaging with guests and the local community to ensure a welcoming environment and exceptional service quality. The position requires managing both front-of-house (FOH) and back-of-house (BOH) teams, fostering a culture of mentorship, motivation, and accountability. Among the key responsibilities are ensuring accurate and timely service, maintaining cleanliness and readiness of the restaurant environment, handling guest concerns with empathy and professionalism, and driving business success by analyzing profit and loss (P&L) statements to optimize sales and control costs.

The General Manager’s schedule includes working evenings and weekends to align with peak business demands, demonstrating flexibility and a strong work ethic. With a minimum of five years of hospitality experience, including at least three years in management, candidates must have a proven track record of leading high-volume restaurants or innovative chains effectively. Proficiency in operational systems such as Excel, Toast POS, Open Table, and electronic communications is essential. The ideal candidate is passionate about environmental sustainability, particularly protecting oceans, reflecting the company’s commitment to responsible sourcing and community care. Furthermore, there is an openness for future transfer opportunities within the San Francisco Bay Area locations, indicating the position’s potential for growth and variety.

In summary, Pacific Catch offers an extraordinary opportunity for General Managers who aspire to lead with integrity, foster team excellence, and deliver first-class hospitality experiences. This role not only requires operational expertise and strong leadership skills but also a genuine passion for the culinary arts and community engagement. The company provides a vibrant and inclusive environment where long-term career development is supported, making it an excellent choice for those looking to advance in the hospitality industry while contributing positively to a respected and environmentally conscious brand.