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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,000.00 - $82,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Opportunities for people development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading restaurant company dedicated to cultivating a better world through responsibly sourced ingredients and real food made without artificial colors, flavors, or preservatives. With a strong presence across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique in its ownership and operation of all its restaurants across North America and Europe. The company has established itself as an innovator and leader in the food industry by combining a commitment to sustainability, digital and technological advancements, and a purposeful brand mission. Chipotle’s focus goes beyond just delicious meals; it’s about making good food accessible to everyone while fostering a diverse and inclusive culture that champions equity and celebrates individuality.

Joining Chipotle means becoming part of a forward-thinking, fast-growing restaurant chain that is revolutionizing the fast-food experience. Unlike typical fast-food establishments, Chipotle emphasizes quality, community involvement, and environmental stewardship, all of which contribute to an unparalleled guest experience. Their mission of cultivating a better world is reflected in every aspect of their operations, from ingredient sourcing to employee development.

The General Manager role at Chipotle is a critical leadership position responsible for driving operational excellence, team development, and achieving business goals. As a General Manager, you will lead by example and inspire your team to deliver exceptional hospitality while ensuring efficiency and accuracy in all facets of restaurant operation. You will manage the full employee lifecycle, from recruiting and hiring to performance management and training. Using Chipotle's proven training tools and resources, you will help nurture the growth of crew members, shift leaders, and apprentices.

Your responsibilities include overseeing all day-to-day functions of the restaurant, such as scheduling, profit and loss (P&L) control, sales forecasting, and driving financial success. You will be held accountable for maintaining top-tier food safety standards, compliance, and operational procedures while ensuring the restaurant remains clean, guest-ready, and exceeds customer expectations. This role requires flexibility in work hours, covering lunch, dinner, and weekend shifts to provide continuous leadership across all operational hours.

Chipotle values leaders who exhibit a guest-obsessed passion for hospitality combined with a friendly and enthusiastic attitude. Success in this position demands prior restaurant management experience with a focus on scheduling, P&L management, food safety, sales forecasting, and recruitment. Additionally, a creative mindset for marketing and community engagement initiatives is highly desired to help grow sales and strengthen local relationships.

Working in this dynamic environment means being physically active, with the ability to stand and walk for prolonged periods and handle lifting tasks. The fast-paced kitchen and dining environment requires strong communication and collaboration skills to maintain smooth operations and exceptional guest experiences.

By taking on the General Manager role at Chipotle, you’ll join a company that is not only dedicated to great food but is deeply invested in its people and their growth. With competitive benefits including medical, dental, and vision insurance, retirement savings plans, bonus programs, tuition assistance, paid time off, and holiday closures, Chipotle supports its team both professionally and personally. Career growth opportunities abound as Chipotle continues to expand rapidly, opening nearly one new restaurant every day, offering tremendous potential for leaders to develop and advance within the organization.

Job Requirements

  • Previous restaurant management experience required
  • Ability to stand and walk for 10 hours a day
  • Ability to lift 50lbs (25kgs)
  • Strong communication skills
  • Friendly and enthusiastic attitude
  • Availability to work lunch, dinner, and weekend shifts
  • Commitment to upholding food safety and compliance standards

Job Qualifications

  • Previous restaurant management experience
  • Experience with scheduling
  • Experience with P&L management
  • Knowledge of food safety standards
  • Experience in sales forecasting
  • Strong recruiting and interviewing skills
  • Ability to train and develop team members
  • Passion for hospitality
  • Creative marketing approach

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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