General Manager

Shamin Hotels is an independent hotel franchisee operating the Renaissance Portsmouth-Norfolk Waterfront Hotel located in Portsmouth, Virginia. As a significant player in the hospitality industry, Shamin Hotels has grown substantially since its founding in 1978 by P.C. Amin and B.N. Shah. The company prides itself on its entrepreneurial spirit, strong community engagement, and delivering memorable guest experiences. Their portfolio now includes over 70 hotels, making them the largest hotel owner-operator in Virginia. Shamin Hotels operates independently from Marriott International, meaning all employment policies, benefits, and management practices are controlled by Shamin Hotels directly, ensuring a unique company culture and personalized leadership approach.

The role available is a full-time, management-level position as General Manager of the Renaissance Portsmouth-Norfolk Waterfront Hotel. This role is pivotal to the success of the hotel, requiring a leader who is passionate about hospitality, team development, guest satisfaction, and financial performance. The General Manager oversees all operational aspects of the property including front desk, housekeeping, food and beverage, maintenance, and more. The position demands a balance of strategic vision and hands-on leadership to foster a positive culture, enhance the guest experience, and drive business results. This leadership role offers a salary range of $130,000 to $150,000 annually and includes bonus potential, medical, dental, vision, disability, and pet insurance, as well as 401(k) with company match and paid time off.

Key responsibilities include building and inspiring high-performing teams, leading by example, managing daily operations, making data-driven decisions based on occupancy and revenue metrics, and cultivating strong relationships both within the hotel team and the local community. The General Manager acts as the face of the hotel, representing the brand proudly and collaborating with partners, clients, and regional teams. The ideal candidate will have prior experience in hotel leadership positions such as General Manager or Assistant General Manager, demonstrate confidence in decision-making, and show enthusiasm for rolling up their sleeves alongside their team. Shamin Hotels offers a supportive work environment emphasizing career growth, inclusive leadership, and a culture where employees feel valued and empowered.